Hotel had the wrong room type when we arrived, although fixed this not long after. The breakfast was above average for Italy, although the eating area is quite small, and resulted in a long wait for some other guests who needed tables for more than 2 people.
The main problem was that their concierge staff at the time spoke fairly poor English (and didn't seem keen to get other staff who spoke perfect English to help). Upon checking out they suggested the best way to the train station was by taxi. However, when trying to book a taxi the staff weren't able to arrange one - pretty poor for a 5 star hotel. The directions that staff gave to the closest metro station weren't great, and combined with pouring rain didn't leave a very good last impression of our stay.
- Official Description (provided by the hotel):
- Boutique hotel with 51 rooms (4 star superior) all renovated. Free WIFi in all public areas is available. Garage and two Meetings rooms are also available for all guests. Dei Borgognoni is located in the best area of Rome, just 4 minutes to the Spanish Steps and via Condotti, and 3 minutes from the Trevi Fountain. ... more less
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- Also Known As:
- Dei Borgognoni Rome