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All reviewsmanzoni metro stationpolystyrene cupsminute walk to the colosseumpleasant staytram stophotel barhotel is locatedreception staffbreakfast was excellentpastriesroman forumcity breakhamaround the cornergelatovisiting romecentre of rome
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Reviewed September 28, 2012

Before arriving at this hotel we had high expectations based on prior reviews and its four star rating. We were very disappointed to find it was nothing like we had expected!

Good points first - the staff were very friendly and accommodating and the location was in walking distance of all the major tourist attractions with a metro stop right out the front.

However the negatives regarding this hotel far outweighed the positives. Firstly the elevators were tiny, barely fitting two people with luggage which made it very awkward when we were crammed in there with 4 other strangers! The rooms were quite outdated, the floor seemed to be made from a straw like material and the bed was very hard. The only English speaking television station was CNN and the walls were so thin we could hear whenever the people in the room next door flushed the toilet or had a shower.

The pastries at breakfast were quite good, however the warm powered milk for the cereal and the pale looking bacon were a bit of a turn off.

Good hotel if you are looking for somewhere close to all the sights, but way too overpriced for what you get and definitely not a four star hotel.

  • Stayed: September 2012, traveled as a couple
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1  Thank JordyKirsty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2012

We went to Rome for our fist visit, and stayed at BW President. Serviceminded staff, excellent hotel. We felt safe, nice room with clean bath, and breakfast with all we wanted. Walking distance to the Colosseum and most other sights. Some noise from the main street. Remember to book to BW to get your reward!

Room Tip: Some traffic noise in rooms facing main street.
  • Stayed: September 2012, traveled as a couple
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Thank pkoiesvold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2012

Stayed here for a couple of days for work. Very good location, between the Coliseum and Saint John's church, both at a walking distance. Nice and clean rooms. All staff is very courteous, available, reliable, and always attentive. Very good service at the restaurant during breakfast.

  • Stayed: September 2012, traveled on business
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2  Thank LilacLMNT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2012

The hotel emailed me with exact directions making it very easy to find. It is 2 Metro stops from the central station. The hotel is located a couple doors to the right upon exiting the Metro and across the street from the trolley stop. The hotel seems to be completing a renovation. The rooms were decorated nicely and the bathroom was a good size. The bedroom was small but we had a triple. The breakfast was included with our room and was excellent. Would recommend this hotel to others and stay again.

Room Tip: As for a room away from the street.
  • Stayed: September 2012, traveled with family
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Thank Edna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this reviewResponded September 18, 2012

Dear Edna K,
We have appreciated your lovely comment and we thank you for having dedicated some of your time to write review.
We then hope to be again your choice while planning your next vacation in Rome, we are really looking forward to welcome you once more soon.
A presto!
Cinzia
Booking Department
Best Western Hotel President
Roscioli Hotels Group - Rome

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2012

we stayed here for 2 nights,We booked 2 twin rooms, Excellent service, great location, helpful staff.
Good location and the metro is close
The colosseum is walking distance. Taxis are easy to get if you prefer not to walk.
the rooms are clean & beds comfortable there is a pillow menu

The free breakfast provided was OK

Room Tip: specify in advance if you want a quiet room--the front desk staff are very helpful
  • Stayed: July 2012, traveled with family
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1  Thank harrowman55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this reviewResponded September 11, 2012

Dear harrowman55,
Thanks for your kind review.
We are glad you have appreciated our hotel and its central location.
We do hope there will be another chance to serve you, in the meantime please accept our
Best regards.
Cinzia
Booking Department
Best Western Hotel President
Roscioli Hotels Group - Rome

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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