As a Starwood Plat one at least thinks they might be treated with a little respect--not here! At $500/night i was hoping for a good room and great service. Not so here. Was checked in by Angelo who could care less about the client. Got an upgrade to a room with no view and small--great job Angelo. Called manager to inquire and they did not care. Stay at top class hotels around the world and do not mind paying and all I ask in return is a hotel with great cust service. Not to be had here. Very stuffy and cold--no charm or personality at all. Stayed 3 nights and would never do it again. Decor is beatiful, but don't expect much in the way of service or concierge. Poor resturant recommendations--just send guest to tourist trap places--how boring. Did find great place close to hotel called Target--great food and service.
Hope to find better place next time in Rome...what a complete disappointed the St. Regis was.
- Official Description (provided by the hotel):
- Caesar Ritz proudly opened "The Grand" in 1894 as Rome's first luxury hotel and today it still maintains the prestigious status to be one of the world's finest hotels. Each guest room or suite features a unique identity and is exquisitely appointed in a combination of Empire, Regency and Louis XV styles. Complimentary Wi-Fi Internet access is available in the hotel lobby, at Le Grand Bar and at Vivendo Restaurant. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Starwood EMEA, Booking.com, Travelocity, Priceline, Hotwire, Cancelon, Hotels.com, Agoda, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your The St. Regis Rome reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The St. Regis Rome Hotel Rome
- St Regis Rome
- Rome St Regis Grand