My family and I really enjoyed our stay at the St. Regis Rome. It had great views, great rooms, great services, the only downside was the extremely busy location. As we pulled up to the hotel, staff immediately opened the doors to the taxi to help us out and grabbed our luggage to bring it to our rooms. The checkin experience was also excellent. The staff brought showed us to our rooms and helped us to get settled in. As it was a family trip, we did have two rooms, both of which were fabulous. The larger of the two rooms was the nicest room in the building, and was called "Couture Ambassador Suite." It was located on the corner of the building, so it was quieter and had multiple views. The foyer and hallway leading to the living room was very impressive. It was furnished with a beautiful side table and a chandelier. Along the walls there were pictures of all of the celebrities who had stayed in the room before. The hallway opens up to a beautiful and modern living room. The first thing you notice is the huge desk. In front of the desk is a couch, and in the center of the room is a glass coffee table. On the other side of the table are two chairs with side tables. The TV is also on that side of the room. One of the important factors of this room is the three huge windows that provide lots of natural light. For additional lighting there is a huge designer chandelier, and a couple of lamps. Throughout the room there are many tall bookcases and modern photos and paintings. At the other end of the room, there are double sliding doors that lead into the bedroom. The bedroom is amazing. A lounge chair sits at the foot of the king-sized bed, and to both sides there are nightstands with reading lamps. Above the bed there is an impressive and huge painting. Again, a huge window provided natural light, and a huge designer chandelier provided additional light along with several lamps throughout the room. A TV sat in one corner, next to a small statue and the window. In the other corner there is a table with a lamp and a minibar, which sits next to the closet and bathroom doors. The closet is not too big, but not small either. The hotel provides hangars, a safe, and drawers to put clothes in. The bathroom includes a double sink, a separate bath and shower, a toilet, a bidet, and a make up station. Overall, I was pleased with the Ambassador Suite. The smaller room was also very nice. Because it was so much smaller, there was no foyer or hallway. The door opened directly into the living room. The living room had a couch with a wooden coffee table. The couch faces a TV and a cabinet that contains a minibar and a safe. The desk, facing the large window, is very beautiful. The two windows in this room contain very unique features. They both have switches to raise and lower the shades, and when you go to sleep, you can create a blackout environment. From the living room, you can go through a doorway to get to the bedroom. Built in nightstands are on both sides of the king sized bed, and a make up stand sits against the wall on one side. On the other side there is another window. The bathroom and closet doors are next to the makeup stand. The closet was not too big, but it was not small either. The hotel provides hangars and drawers for you to put your stuff in. The bathroom is pretty large. It included a double sink, separate bath and showers, a toilet, and a bidet. Although this room was not nearly as nice or as big as the Ambassador SUite, it was still very nice. The service for both rooms was excellent. We had a butler service, and whenever we needed him he was there with a smile. We were pleased with the efficiency of the butler. He set up dinner reservations for us, found ratings of places around town, set up private tours for us, and even would call taxis. He also would bring us room service and snacks. The cleaners were also very good. The beds would always be made and even if we hadn't used all our soap, for example, they would replace it with a new one. Down Service also was good. In the evening, they would come and change the towels, provide slippers and face masks, and close the curtains and set up the beds. The last service I can think of is concierge. They were very nice and helpful when we were locked out of our room. They brought new cards up for us immediately. As I said earlier, the location was OK. It was a tolerable walk to most famous landmarks, but It was very noisy. If you live in a major city the noise will seem normal, but I live in the suburb around the city and the noise took some getting used to. Finally, the amenities. The amenities were very good. Both the bath and the shower were stocked with shampoo, conditioner, and body wash. The sinks had lotions and soaps, and a center tray was filled with cotton balls, nail filers, and face wash. Eye masks were provided for the bath as well as a scrubber. At the desk, there was a notepad, pen, envelopes and cards. Fresh fruit was provided daily. Overall, as a frequent user of SPG hotels and the St. Regis in particular, I was very pleased and this hotel stayed true to other St. Regis' I have stayed at.
- Official Description (provided by the hotel):
- Caesar Ritz proudly opened "The Grand" in 1894 as Rome's first luxury hotel and today it still maintains the prestigious status to be one of the world's finest hotels. Each guest room or suite features a unique identity and is exquisitely appointed in a combination of Empire, Regency and Louis XV styles. Complimentary Wi-Fi Internet access is available in the hotel lobby, at Le Grand Bar and at Vivendo Restaurant. ... more less
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- Also Known As:
- The St. Regis Rome Hotel Rome
- St Regis Rome
- Rome St Regis Grand