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“Class, elegance and warmth”
Review of The St. Regis Rome

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The St. Regis Rome
Ranked #88 of 1,269 Hotels in Rome
Certificate of Excellence
Reviewed September 24, 2012

Not only is the St. Regis well located, but it retains the elegance and opulence of when it was known as The Grand, but with all the modern amenities, and the MOST comfortable beds ever! In addition to this, instead of snooty and stuffy the entire staff was very warm and welcoming. They really do know the meaning of the word "hospitality" and go out of their way to provide you with whatever you want/need.

  • Stayed: September 2012, traveled with friends
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1  Thank travelyngal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this reviewResponded October 1, 2012

Dear Guest,
Grazie, Grazie, Grazie... for highlighting the uniqueness of this centenary institution, a roman palace, equipped with all the most modern technologies and personalized amenities... for mentioning its location, that is equidistant to the most important sites...for recognizing the daily efforts of the entire staff to extend a bespoke and discreet service to all our Guests, making them feel special and welcomed.
It will be our privilege to welcome you back on your next visit to Rome and to spoil you some more.
Truly yours,
The Hotel Manager

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1,160 - 1,166 of 1,997 reviews

Reviewed September 23, 2012

We recently spent 3 nights at the St Regis Rome. Our room was absolutely wonderful, king size bed overlooking the center court (very quiet) with all the amenities and luxury you come to expect from this class hotel.
Service throughout the hotel was absolutely wonderful and I am sorry I didn't write a few names down because they deserve to be recognized but I also have to agree with one of the reviewer who said the concierge desk was not the friendliest.
The hotel is walking distance to everywhere in Rome (provided you enjoy walking), spanish steps, Trevi fountain, Colosseum...but would probably need a cab to the vatican.

Cons: Not much to do near the hotel in the evening. Need to walk at least 10 mn. Last year, we stayed at the Westin Excelsior (their sister property).
Rooms are nicer at the St Regis and service is better at the St Regis,
but location goes to the Westin

Room Tip: Request a room overlooking the center court for a quiet sleep
See more room tips
  • Stayed: September 2012, traveled as a couple
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1  Thank Expat-in-Schweiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this reviewResponded October 1, 2012

Dear Guest,
On behalf of all the St. Regis team, we would like to thank you for your meaningful recognition. Although you do not recall the names, we are extremely grateful for your comments. We hope to have soon the pleasure of welcoming you back, so that we may have an opportunity to direct you to the hidden treasures that you may visit just stepping out of the hotel and to the wide choice of restaurants that are located in the area.
A nice, comfortable bed in the quietest section of the hotel, prepared in every detail by our floor attendants is already waiting for your return stay!.
Kindest regards,
The Hotel Manager

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Reviewed September 23, 2012 via mobile

The St.Regis is an old hotel, where the word "old" deserves respect and admiration.

The staff suffers very little turnover, and this makes a good part of the difference: they care about their clients and it shows.

The location is confortable for tourism and business, public transport ok and taxis easily available.

Rooms are most in Imperial style; not my preferred but ok; rooms dimension good, bathrooms very nice (but I would like to speak to the architect who decided to put the TV into a piece of furniture which does not allow a full view from the bed, and even the bed-lamps are odd)

Food very good, buffet breakfast amazing.

A must in Rome, in my opinion.

  • Stayed: September 2012
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1  Thank ItalianDistinguished
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this reviewResponded October 1, 2012

Dear Guest,
We are truly honored by your comments.
The St. Regis Hotel, born by the genius of Cesar Ritz in 1894, today - as in the past - represents the most prestigious address in Rome, where distinguished Guests enjoy the luxury and style of a true roman palace and the discreet service of a dedicated and professional team of people, well aware of the privilege of working in such a unique environment.
We are most grateful for your recognition and we look forward to your return visit.
Very sincerely yours,
The Hotel Manager

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Reviewed September 16, 2012

We recently spent three nights at the St Regis hotel in Rome. It was very nice, room was clean, service was good. They do have a good breakfast buffet which was included in the price of our room. The internet is not included and considering the prices of the room that seemed ridiculous. The location is an easy walk to the Spanish steps and a short cab ride to other sites you may want to see. The air conditioning works well which was important considering how hot it was in Rome. I really can't say it was an overwhelming experience but nice enough.

  • Stayed: September 2012, traveled as a couple
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1  Thank SalBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this reviewResponded October 1, 2012

Dear Guest,
Thank you for sharing your impressions with the TripAdvisor community. Your comments about internet are also appreciated as they give us an opportunity to mention that free of charge WIFI connection is available in all the public areas and our Guests and Visitors may enjoy it at all times. We hope to have soon the pleasure of welcoming you back so that we may show you the result of our continuous efforts to improve and evolve our service and product.
Sincerely yours,
The Hotel Manager

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Reviewed September 9, 2012

The St. Regis is a very nice hotel with first class amenities, extremely comfortable rooms and a wonderful refuge from busy Rome. The rooms are well appointed and the marble bathrooms are spacious. Breakfast is a heart stopping 30+ Euros! Go down the street and save a lot. Definitely a stay again!

Stayed: August 2012, traveled with friends
1  Thank Drocket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this reviewResponded October 1, 2012

Dear Guest,
We are so pleased that you voiced your impressions about your stay at the St. Regis, Rome; it is a true delight learning that you enjoyed your accommodation and the discreet and relaxing atmosphere of the common areas, away from the city crowd. Allow us to mention that many of our rate plans include the breakfast cost and we would suggest you to check on our website availability of the best promotions whenever you plan your next visit. A breakfast at the St. Regis, with a wide selection of premium Italian and International products, a dedicated chef cooking the best eggs in town, seating in a palatial ambience is an experience of true pleasure that you should not miss!
Kindest regards,
The Hotel Manager

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Reviewed September 7, 2012

We recently stayed in the St Regis on a special occassion. The staff at the hotel really went out of their way to make it an amazing few days for myself and my girlfriend. The level of service at the St Regis is really second to none, from the moment we arrived to our time of departure. The team are top quality and professional in every respect and the exquitse surroundings speak for themselves. I would have no hestitation in recommending this hotel and I hope to be able to return some time in the near future

  • Stayed: August 2012, traveled as a couple
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2  Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this reviewResponded September 10, 2012

Dear Guest,
GRAZIE!
We are delighted by your wonderful feedback; there is nothing more rewarding and motivating than your eloquent recognition! We certainly agree that the St. Regis hotel is the perfect location for a romantic stay and we all look forward to welcoming you and your girlfriend back very soon for another exceptional service experience!
Kind regards,
The Hotel Manager

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Reviewed September 6, 2012

We found the St. Regis Grand to be just that- GRAND!

Our suite was the Ambassador's Suite. It was regal! The large King bed had a beautiful mural behind it ...the bath room was all you could ask for and more- filled with lovely marble and granite. We each had a very spacious closet plenty of room in the suite to read, send an email or just relax. It even came with a butler, Francesco who met all of our needs and more - great guy!

Room service was just what it should be, timely and of the correct temperature. The room service menu is very diverse.

Breakfast is served in a Great Room that is a work of art. The room is situated one room past the Foyer and just beautiful. The food was fantastic, even a chef to prepare eggs any way you like.

Concierge was the only place service wasn't perfect. One night we wanted to dine late (around 10) and they were just plain unhelpful- too bad too because the rest of the experience was great.

  • Stayed: August 2012, traveled as a couple
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1  Thank Larry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gen_Mgr_StRegisRome, General Manager at The St. Regis Rome, responded to this reviewResponded September 10, 2012

Dear Guest,
Thank you very much for your wonderful feedback. Be assured that we will share your rewarding comments with Francesco, our Head Butler and his team representing a great encouragement to them all. Thank you as well for highlighting the great quality of our In-Room dining service and the grand selection of our Breakfast buffet. At the same time, allow us to express our regret for the inconvenience encountered regarding your restaurant recommendation, which I can assure you was just an exception to the rule of bespoke service and a follow up on the operational level is already under way. We hope to welcome you back very soon for another relaxing and most comfortable stay in the Eternal City.
With best regards,
The Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The St. Regis Rome

Address: 3, Via Vittorio Emanuele Orlando, 00185 Rome, Italy
Location: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Rome
#13 Spa Hotel in Rome
#43 Family Hotel in Rome
#57 Luxury Hotel in Rome
#57 Romantic Hotel in Rome
Price Range: $428 - $1,189 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Rome 5*
Number of rooms: 161
Official Description (provided by the hotel):
Caesar Ritz proudly opened "The Grand" in 1894 as Rome's first luxury hotel and today it still maintains the prestigious status to be one of the world's finest hotels. Each guest room or suite features a unique identity and is exquisitely appointed in a combination of Empire, Regency and Louis XV styles. Complimentary Wi-Fi Internet access is available in the hotel lobby, at Le Grand Bar and at Vivendo Restaurant. ... more   less 
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Also Known As:
The St. Regis Rome Hotel Rome
St Regis Rome
Rome St Regis Grand

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