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“Horrible, don't go here.” 1 of 5 bubbles
Review of Quality Hotel Nova Domus

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Quality Hotel Nova Domus
Ranked #1,093 of 1,291 Hotels in Rome
Wiesbaden germany
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Horrible, don't go here.”
1 of 5 bubbles Reviewed January 21, 2013

Terrible maintenance on this hotel. Changed rooms twice, in three nights. Bad heater, changed rooms, no shower changed rooms, light blew in room, all other went out, sink wouldn't drain. Don't ruin your experience by staying here.

  • Stayed January 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Steven H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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692 reviews from our community

Traveler rating
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    174
    135
    151
See reviews for
152
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
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  • Any
English first
Pembroke Pines, Florida
Level Contributor
3 reviews
4 of 5 bubbles Reviewed January 15, 2013

Great Location, very helpful/freindly front desk staff & good breakfast buffet. 5 min walking dist. to Vatican & Metro station also a very good restaurant across the street called Ciao Ciao. The only thing was we did not have satelite nor cableTV, we only had 3 Italian chanels on a small old fashion tv & our room phone didnt work either so couldnt call for room service or front desk. Oh and the wireless cable wasnt the best either.But with that being said we would def stay again.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ydfla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed January 14, 2013 via mobile

really needs updating,plumbing very poor leaks,toilet got blocked and shower rail hanging off wall.
very noisy you can hear people next door and hear the toilet being flushed from above plus handy man started repairs with his hammer at 8.45 in the morning.
bar prices are ridiculus gin & tonic,pernod and orange juice €20.
staff very pleasent.
if i had read reviews i would not have booked here but was recommended by british airways when booking my flight,i did email the hotel and british airways before i came here about my concerns but no one answered.phoned BA they said i could change but would need to pay £25 cancelation charge,will not book hotel with BA again.

Stayed January 2013, traveled as a couple
Helpful?
1 Thank keith a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Rome hotels

Brisbane, Australia
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed January 12, 2013 via mobile

First impressions were wonderful; a nice foyer & very friendly staff! Our room on the 5th floor had a small balcony & spa bath, unfortunately neither did we use as there was no running water. We then got a free downgrade to a shoebox on the 2nd floor, without any ammendment to out bill. A real shame, because as I said, friendly staff but customer service is severely lacking in the pragmatic way. WiFi password needs to be entered every 5mins & connection is poor. Breakfast however was really good for a three star hotel.

I'd recommend a backpackers hostel ;)

Helpful?
1 Thank belezajake
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Gothenburg, Sweden
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed December 28, 2012

The hotel was okay situated, but the room was small, rather torn down and the breakfast inc breakfast room was poor. I suppose breakfast is not that prioritized for italians, hence the quality. We had dinner at the hotel one time, but that was disappointing also.

  • Stayed January 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank male987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
80 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed November 19, 2012

I stayed here with my friend and her daughter. The hotel was not the best. reception area was nice, rooms were very dated and shabby and very small for three people. Breakfast was basic. Staff were not particularly helpful. The bus was not far from hotel, and metro was not that far. As we were mainly sightseeing it didnt matter particularly, but should i go again i would stay elsewhere as the description didnt match what we received

  • Stayed February 2012, traveled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank alison l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crewe, United Kingdom
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed November 16, 2012

This hotel's major business seems to be accommodating large tour groups. There were very few independent guests like ourselves. We stayed for three nights with our teenage granddaughter. Good features of the hotel were the friendly and courtous reception staff and the ample breakfast. The hotel's problem seems to be an absence of effective management. It is also quite shabby.

We could not make the room heating function on our first day (Monday) and on Tuesday I approached the reception staff for their help. It was explained to me that the heating was not functioning, and would be repaired in November. I was asked if I would like a portable space-heater. I said I would and was told it would be brought to the room immediately. It arrived 2 hours later.

Wednesday was cold and wet. We returned from the city to discover the space-heater had been removed from our room. I asked Reception for it to be replaced. They said it would be brought to the room immediately. It was not. I went again to Reception, who were unaware the heater had not been brought to our room. They promised it would be sent up immediately. It never came.

We also discovered on Wednesday that one of the blankets on the double bed had been removed.

This is really poor treatment. Why were we not told on arrival that the heating was not functioning? Why were we not contacted by the management if it proved impossible to replace the heater? Why were we not offered some discount to our room-rate to compensate for the lack of heating? Why was the blanket taken away from our room?

I hate writing poor reviews, but I do think this hotel needs to improve its performance quite substantially.

Room Tip: Check on arrival that the heating works and that there are no problems with the bathroom equipment.
See more room tips
  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Timperley5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Hotel Nova Domus

Property: Quality Hotel Nova Domus
Address: Via Girolamo Savonarola 38, 00195 Rome, Italy
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#354 Luxury Hotel in Rome
Price Range (Based on Average Rates): $
Hotel Class:4 star — Quality Hotel Nova Domus 4*
Number of rooms: 102
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Also Known As:
Quality Hotel Rome
Quality Inn Rome

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