I stayed at the Hotel Navona a few years ago, and while it was clean, I was disappointed. We stayed in a very low-ceilinged room that looked out into the always dark airshaft/courtyard with laundry, trash, and views into other people's apartments that some have mentioned. (Also as some have mentioned, the guidebook-touted courtyard and ancient fountain are not impressive or attractive.) The staff was somewhat unresponsive, but not impossible. For instance, when we went to Florence for a couple days, they kept our bulky luggage for us in the interim; they just kept us waiting a very long time while we waited to pay and check out. The absence of a television was not a problem for me, and while the breakfast was underwhelming, that wasn't a particular problem either, as there are wonderful cafes just outside, which would be preferable to even a wonderful hotel breakfast. On the plus side, the bathroom was a reasonable size, nicely decotated, with good hot water. And of course the major plus, and it is worth a great deal, is the absolute perfect, amazing location, which allows you to stumble into the Pantheon without even trying--a magical experience. Given this, and given that we stayed there in the off-season and back when the dollar was stronger, so the hotel was a good deal cheaper than it is today, I think it was worth the money. I wouldn't go back to it at current prices.
I think, however, that one reason the reviews here are so negative is because there is an enormous gap between the impression given by the website photos (and by the fountain-touting guidebooks) and the reality of many or most of the rooms. My impression of the Hotel Navona would be much warmer if it had simply been upfront about the simple accommodations in its self-promotion. The website's pictures of high carved ceilings, elaborate curtains, and enormous windows, even if technically correct for the rooms pictured, are simply not representative enough to stand alone on the website, even with allowances made for the inevitable flattering shots in this context. I think people here would be less angry if they did not feel they had been lied to. It's not a matter of expecting five-star accommodations; it's a matter of expecting something comparable to what is promised. Unfortunately, Hotel Navona failed to deliver that, which obscures what it does deliver.
- Official Description (provided by the hotel):
- Situated in the heart of the historic centre, Hotel Navona Roma enjoys a privileged position only a few steps from Piazza Navona, the Pantheon, Campo de’ Fiori and the other main tourist attractions in the Eternal City, all within walking distance. Stay at Hotel Navona and immerse yourself in history. This historic 15th century building stands on the site of the Baths of Agrippa,, the first bath complex in the city, which was built by Marcus Vipsanius Agrippa and opened in 12 BC. The hotel has been completely refurbished, while retaining aspects that reflect the glorious past of the Eternal City. Several rooms feature frescoed ceilings, and ancient Roman bricks are still visible in the communal areas. The hotel provides different types of room with Economy, Standard, Superior and Family Rooms. Each elegantly decorated room features a private bathroom, air conditioning, free Wi-Fi (excluding groups ), mini-bar and satellite TV. For those who prefer a stay in total freedom, we offer comfortable, functional apartments with kitchens in Rome’s historic centre, just a few minutes from Hotel Navona. Hotel Navona provides a full buffet breakfast served between 7.30am and 10am, for you to start your tour of the city bursting with energy. Breakfast is not included in the room rate, and is charged at 10 euros per person. Take advantage of our special ‘breakfast included’ offers for your stay! ... more less
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- Also Known As:
- Hotel Navona Rome