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“Best Hilton Hotel”

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Rome Cavalieri, Waldorf Astoria Hotels & Resorts
Ranked #66 of 1,257 Hotels in Rome
Certificate of Excellence
NYC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Best Hilton Hotel”
Reviewed December 27, 2013

I stayed here at end of June. Probably one of the best hotels I have stayed in due to the service. They treated Diamond members especially well. The service was beyond compare (check-in, dining, concierge, and maid). The maid even remembered which colored candies my mom liked and brought them every evening. The food and drinks were perfect, especially breakfast. Don't skip out on the spa and the whirlpools.

We had a great view of Rome from our room that we enjoyed every evening. It was nice to come to the hotel and escape the busy city full of tourists. This hotel made our trip to Rome even more special.

Room Tip: Worth upgrading to view of Rome.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank HiltDiamSpgPlat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khaled K, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, December 31, 2013
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your visit to the Eternal city and for submitting a review regarding your stay that we are glad to read was an enjoyable one.

We are also glad to read that you have enjoyed your HHonors Diamond benefits and that our staff, services & facilities met your expectations.

With our best wishes for a Happy New Year.

Kind regards

K. Khaled
A. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Miami, Florida
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 27, 2013

Hello, to all . I have been for many years a H Honors gold member . Normally in every Hotel belonging to Hilton we get access to the Executive Lounge .I read the reviews here and confirmed this by calling the Hotel , I had initially a reservation for the night of the December 28 . As was advised could be upgraded I booked 2 nights , Even I had prepaid other Hotel we decided to go to Cavalieri , To my surprise today access to the Imperial ( they call this way the Executive Lounge ) was denied and no upgrade was given ,Very disappointed , Im still at the Hotel wondering if I will stay my whole reservation ( room 622), Not happy

Room Tip: your check in experience is what will make or not your stay memorable .
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank arazi2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khaled K, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, December 31, 2013
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city.

As mentioned in various occasions, the Imperial rooms and Suites (including access to the Imperial club) are not subject to complimentary upgrades, but our guests could choose the e-standby upgrade option online, that lets you choose an upgrade at a discounted rate and if available on the check-in day modifies your reservation automatically. Also another option to reserve an Imperial room or Suite is by using premium reward certificates whose points vary based on the category reserved.

We do however reserve many benefits to our loyal HHonors members that we hope you have enjoyed during your stay like the access to the Spa and complimentary WiFi.

Looking forward to welcoming you back on a future occasion.

With our best wishes for a Happy New Year.

Kind regards

K. Khaled
A. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 27, 2013 via mobile

The Waldorf Astoria in Rome was one of the best hotels we've stayed at before. Great location. The hotel inside is beautiful with the art decor and the paintings. The customer service was excellent also.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richclaud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khaled K, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, December 31, 2013
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city.

We are so glad to read that your stay was a memorable one and we hope to welcome you back in the near future.

With our best wishes for a Happy New Year.

Kind regards

K. Khaled
A. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maastricht, The Netherlands
Level Contributor
56 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed December 25, 2013

Probably one of the best hotels I stayed in. Great breakfast, with abundant choice. Comfortable rooms (take the city view room!). Fantastic outside pool. Fantastic restaurant which we liked so much on the first night, that we ate there every evening of our stay. If you want to pamper yourself and seek a quiet retreat away from Rome's busy city center, this is the hotel for you!

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank ECB1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khaled K, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, December 27, 2013
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city.

We are so glad to read that you have enjoyed our breathtaking view, award winning Cavalieri Grand Spa and our dining facilities, making your stay a comfortable one.

Looking forward to welcoming you back on a future occasion.

With our best wishes for a Happy New Year.

K. Khaled
A. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leuven, Belgium
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 25, 2013

Very nice hotel with very friendly staff who make your stay very comfortable. It is a bit far from the city but we always took taxis to the main attractions, costing between 10-15 EUR each way.
Only drawback is that any additionals like food or drinks are extremely expensive in the hotel. Count on 3x the price you pay outside (e.g. 9 EUR for a coke). Luckily there are also good dinner options closeby within walking distance and the concierge can provide good recommendations.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maestro074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khaled K, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, December 26, 2013
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city and for submitting a review regarding your stay that we are glad to read was an enjoyable one.

We are so glad to read that your stay was a memorable one and we hope to welcome you back in the near future. We are also glad to read that our staff met your expectations.

With our best wishes for a Happy Festive Season.

Kind regards

K. Khaled
A. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed December 24, 2013

Exactly what I expect from a Waldorf: excellent service (check-in, concierge, dining); concierge set us up with a great private tour guide; standard room was very nice and we loved the special electronic curtains that keep out all light

restaurant on top (don't remember name) is good but not nearly worth the cost (tasting menu for two >USD$1000)

takes a while (maybe 45 minutes) to airport but fairly close to tourist areas (Vatican, Colosseum, Spanish steps, etc).

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank txtraveler47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khaled K, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, December 25, 2013
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city.

We are so glad to read that you have enjoyed your stay and that our staff, services & facilities met your expectations.

Looking forward to welcoming you back in the near future.

Kind regards

K. Khaled
A. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gettysburg, Pennsylvania
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 24, 2013

We stayed at Waldorf Dec. 18-22-13 and it was such a wonderful stay. We had a corner suite that was so beautiful The amenities for the Gold level are excellent. We had access to the Imperial Club which gave us a light breakfast, lunch and dinner. We didn't eat out at all. So the price of the room was worth it. The food was excellent. It even included limited alcohol, such as Champagne, wine, all sodas, liquor at dinner. Great Deal...we felt it was all-inclusive. We even had access to the spa. You won't regret staying her or paying for the Imperial Club. A free shuttle bus into downtown was offered as well. It is about a 50 euro ride from the airport, FCO.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Robyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khaled K, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, December 25, 2013
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city and for submitting a review regarding your stay.

We are so glad to read that you have enjoyed your Suite, the Imperial Club facilities and our award winning Cavalieri Grand Spa.

With our best wishes for a Happy Festive Season.

K. Khaled
A. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rome Cavalieri, Waldorf Astoria Hotels & Resorts

Property: Rome Cavalieri, Waldorf Astoria Hotels & Resorts
Address: Via Alberto Cadlolo 101, 00136 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Rome
#20 Business Hotel in Rome
#26 Family Hotel in Rome
#42 Romantic Hotel in Rome
#42 Luxury Hotel in Rome
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Rome Cavalieri, Waldorf Astoria Hotels & Resorts 5*
Number of rooms: 370
Official Description (provided by the hotel):
Overlooking the panorama that has inspired visitors for centuries is Rome's most prestigious address – the Rome Cavalieri hotel. Though only minutes from the city's great monuments, the Rome Cavalieri has the tranquility of an oasis. Enclosed in fifteen acres of lush Mediterranean parklands, this luxury hotel is a calm retreat in the heart of the Eternal City, an elegant refuge where time slows and hearts quicken.The first hotel in Europe to be part of the exclusive Waldorf Astoria Hotels & Resorts, the Rome Cavalieri hotel is more than just a 5–star property. It's the pre-eminent luxury hotel in Rome, with an art collection that outshines many museums, a Grand Spa that would be the envy of a prestige health resort, and standards of luxury that set it apart from other Rome hotels. The Rome Cavalieri brings new meaning to notions of Italian style, and new purpose to the fine art of exclusive hospitality. ... more   less 
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Also Known As:
Rome Cavalieri, Waldorf Astoria Hotel Rome
Rome Cavalieri, Waldorf Astoria Hotels And Resorts
Hilton International Rome
Hilton Rome
Rome Hilton International
Hilton Hotel Rome
Rome Cavalieri Hilton

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