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“fantastic hotel but shame about our view”

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Rome Cavalieri, Waldorf Astoria Hotels & Resorts
Ranked #70 of 1,257 Hotels in Rome
Certificate of Excellence
Cardiff, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“fantastic hotel but shame about our view”
Reviewed March 15, 2013

A reallly briliant hotel but very dissappointed about the location of our room. I booked a Rome view on the imperial floor because I wanted a fantastic view of rome You have to pay extra for the Rome view. Got a room with a tree blocking some of the view and work going on in the room about two rooms down which was quite noisy at times, with workmen going in and out of the room.The room and the hotel itself however was excellent. What a shame!!!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debra979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, March 24, 2013
Dear Guest,

We would like to thank you for taking the time to submit a review regarding your stay.

We regret reading of your impressions regarding the view from your room, indeed it was a Rome view room, but there are some trees on parts of our garden grounds. We hope you have enjoyed the full view from the Imperial Club during your stay and that our staff, services & facilities met your expectations.

Looking forward to welcoming you back on a future occasion.

Kind regards

K. Khaled
A. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (1,404)
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Copenhagen, Denmark
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 14, 2013

Stayed 4 nights with my husband for a long weekend in Rome. Second time at the hotel and also this time in an Imperial room on club level. The lounge is really nice, beautiful view over Rome and from breakfast until into the evening you get excellent service. We enjoy the fantastic pool where to you have free access. Also, the shuttle bus service to the city makes the stay very convenient and pleasant. Why stay in the Centre of Rome with all its noice when you can stay up on this hotel in peaceful surroundings. One very small thing we noticed was the room heating system which did not function adequately. We felt it a little too hot! However, we will definitely return.

Room Tip: Imperial room. Rome view is fantastic but without is also OK
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Aachmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, March 24, 2013
Dear Guest,

We would like to thank you for your continuous preference in choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your visits to the Eternal city.

We are so glad to read that you have enjoyed your stay in our Imperial floors and that our staff, services & facilities met your expectations. We are glad to inform you that we are currently installing the 4 pipe system, so our guests could control airconditioning and heating all year long.

Looking forward to welcoming you back to your ‘home away from home’ real soon!

Kind regards

K. Khaled
A. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Volterra, Italy
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 12, 2013

The stay in this hotel was wonderfull, the exclusive room, the view on Rome, and especially the beautifull spa.
Unfortunately the famous restaurant La Pergola was full that evening and we stayed at the basic restaurant in the hotel which was little bit disappointing
Nevertheless I'd like to come back !

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alix33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, March 24, 2013
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city.

We are so glad to read that your stay was a memorable one and we hope to welcome you back in the near future, especially to sample our gem La Pergola.

Kind regards

K. Khaled
A. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 12, 2013

I stayed for 5 days in March 2013 with 5 of my girlfriends to celebrate my 60th Birthday. The hotel staff could not have been more accommodating or friendly either before or during our stay. The breakfast is not to be missed and was one of the best hotel breakfasts I have ever had. We ate dinner on my birthday in La Pergola and were very impressed with the food. Chef came to our table at the end of the meal and was absolutely charming. The rooms were spacious and comfortable and we all enjoyed an afternoon in the Spa. All in all a faultless stay. We all intend to return as it was a great base to see Rome. We did use the courtesy bus but taxis were really quite inexpensive compared to London. Cant recommend this hotel highly enough. Anne L. Norwich UK.

Room Tip: Ask for Rome view
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  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Anne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, March 24, 2013
Dear Ms. N,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts to celebrate your birthday in the Eternal city.

We are so glad to read that your stay was a memorable one and that our staff, services & facilities met your expectations.

Looking forward to welcoming you back in the near future.

Kind regards

K. Khaled
A. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baytown, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 11, 2013

Our Italian honeymoon started with staying at the Rome Cavalieri, King Imperial Rome View room, first! This place had us spoiled! We had access to the Imperial Lounge and our city view from our room was impeccable in the evenings! The complimentary shuttle service was incredible and the pick up times were very accomdating. The food was superb for breakfast, lunch and dinner. The grounds and hotel itself are gorgeous. There are not enough bragging words for me to describe our stay here. And Lastly, the staff and service was impeccable! Everyone was helpful and pleasant and enjoyable to converse with; from the front door to the bar staff plus the talented piano man (this man can sing some tunes!) to the maintenance guy that helped out when i popped a fuse for using the wrong type plug adapter. (i soon realized that at least for our room, there was 3 or so outlets that accept U.S. type plugs, esp. one in the bathroom for curling irons/etc.) I could give this place 10 stars if we had an option to! We will definately book here again for our next trip to Rome and even spoil ourselves again with the Imperial treatment!

Room Tip: Spend a little more and get a room with Imperial Lounge access. IT's a must for after a day of s...
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  • Stayed February 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank joel i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, March 24, 2013
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts to celebrate your honeymoon in the Eternal city.

We are so glad to read that you have enjoyed your stay in our Imperial floors and that our staff, services & facilities met your expectations.

Looking forward to welcoming you back to your ‘home away from home’ real soon!

Kind regards

K. Khaled
A. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vic, Spain
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 11, 2013

Great location and view. Room upgrade and free access to Spa due to HH status. Food and drink in the hotel was beyond our limited budget. Staff were always very helpful and courteous,
Shuttle into the centre was much appreciated.

Room Tip: With a view of the city
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, March 12, 2013
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city.

We are so glad to read that your stay was a memorable one and we hope to welcome you back in the near future.

Kind regards

K. Khaled
A. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
104 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed March 10, 2013

Stayed a week at the Cavalieri in July 2011. Someone in the family got married in Rome so everyone was staying there. I had a room with my girlfriend on the «Imperial floor», so we had access to the Imperial lounge. You basically get free drinks and food all day long + you have a private elevator. The lounge is good for breakfest and after dinner drinks. The view from our balcony was incredible! We could see the Vatican, Coliseum and all the city. The room itself was great too. Very luxurious and a lot of space. The gym + pool facilities are amazing. Relaxing and refreshing. Restaurant ''La Pergola'' is good too. Expensive but good food. The only 3 michelin stars place in Rome. The hotel location is not ideal, but they offer a free shuttle service that goes downtown (and if it's full they pay a cab for you). Really outstanding place to stay.

  • Stayed July 2012, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mc_1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Manager at Rome Cavalieri, Waldorf Astoria Hotels & Resorts, responded to this review, March 11, 2013
Dear Guest,

We would like to thank you for choosing Rome Cavalieri, Waldorf Astoria Hotels & Resorts during your recent visit to the Eternal city.

We are so glad to read that you have enjoyed your stay in our Imperial floors and that our staff, services & facilities met your expectations.

Looking forward to welcoming you back on a future occasion.

Kind regards

K. Khaled
A. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rome Cavalieri, Waldorf Astoria Hotels & Resorts

Property: Rome Cavalieri, Waldorf Astoria Hotels & Resorts
Address: Via Alberto Cadlolo 101, 00136 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Rome
#20 Business Hotel in Rome
#26 Family Hotel in Rome
#42 Romantic Hotel in Rome
#43 Luxury Hotel in Rome
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Rome Cavalieri, Waldorf Astoria Hotels & Resorts 5*
Number of rooms: 370
Official Description (provided by the hotel):
Overlooking the panorama that has inspired visitors for centuries is Rome's most prestigious address – the Rome Cavalieri hotel. Though only minutes from the city's great monuments, the Rome Cavalieri has the tranquility of an oasis. Enclosed in fifteen acres of lush Mediterranean parklands, this luxury hotel is a calm retreat in the heart of the Eternal City, an elegant refuge where time slows and hearts quicken.The first hotel in Europe to be part of the exclusive Waldorf Astoria Hotels & Resorts, the Rome Cavalieri hotel is more than just a 5–star property. It's the pre-eminent luxury hotel in Rome, with an art collection that outshines many museums, a Grand Spa that would be the envy of a prestige health resort, and standards of luxury that set it apart from other Rome hotels. The Rome Cavalieri brings new meaning to notions of Italian style, and new purpose to the fine art of exclusive hospitality. ... more   less 
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Also Known As:
Rome Cavalieri, Waldorf Astoria Hotels And Resorts
Rome Cavalieri, Waldorf Astoria Hotel Rome
Hilton International Rome
Hilton Rome
Rome Hilton International
Hilton Hotel Rome
Rome Cavalieri Hilton

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