I went to Italy in mid May. I wanted to stay close to Vatican as it was a semi-pilgrimage trip for us. At the beginning, I struggled if I should choose Visconti Palace or Vatican View (a proper hotel vs an apartment type hotel). I chose Vatican View at the end after reading good reviews from Tripadvisor.
This is probably the longest review I wrote because I don't think the hotel is as good as what other reviewers commented.
The positives: 1) right next to Vatican 2) Super friendly and helpful staff.
The negatives: I was disappointed with the rooms and housekeeping of the hotel. Vatican View is not really a 4 star hotel. There is no proper entrance and lobby. The check-in was done in a small shop next door. I picked a Suite for the 3 of us because I wanted my parents to be more comfortable in a spacious room, but the room is not really a Suite. It is just a bigger room with a small washroom. The Suite in other hotels in Rome come with a living room + bedroom and a lot bigger. I was not happy with it and discussed with the hotel staff. I was trying to cancel and move to another hotel, but because I had to pay cancellation penalty I decided to stay. It was very nice of them to offer me 2 connecting rooms so I could have my own room. Although more spacious, we found that the rooms were quite dirty. It was dusty everywhere. We tried boiling water with 3 kettles and all of them were filled with dust. The boiled water had strong soapy smell for some reason (the smell of their hand soap....). The smell didn't go away even after 3 boils and we gave up. This is quite disgusting. I saw dirty marks inside the kettle, so I tried cleaning it with one of the towels. It was SO dirty! The towel had big black mark from rubbing the kettle!! I left my dirty towel next to the sink, hoping the housekeeping person would change them. But he didn't. None of the towels were changed during our stay for 4 nights. He just hung them back up the rack. I didn't notice until I used it to dry my hair and saw the black dirty mark from cleaning the kettle. Very disgusting!
The hotel does not offer any breakfast as they don't have any restaurant. This is fine, but for the price we paid (on average more than EUR 350 per night - very expensive), we could have stayed in a proper 4 star hotel at a cheaper price with proper breakfast and clean rooms. We checked the rooms in Visconti Palace and their Junior Suite was huge and beautiful for less than EUR 320 per night with a living room + bedroom.
The hotel staff were very friendly and helpful, especially Fabio and Alessandra. They were trying their best to help, but I understand there is nothing much they could do because it is not really their problem (esp they have already upgraded our rooms). Fabio was sincere and nice to hear my feedback when we checked-out, and I hope they could really look into improving the housekeeping of the hotel. My suggestion is that, if you are just staying for one night and want something very close to Vatican (esp for special events in Vatican), that's fine but watch out for the price.
P.S. The Bar Cafe next to the hotel was really bad. The pizza was basically not edible.
- Official Description (provided by the hotel):
- In the heart of Rome right next to the most famous basilica in the world St. Peter's and the Vatican Museums you will find this exclusive hotel which offers a modern ambiance, is refined and elegant and in total harmony is cradled by its prestigious location. Ideal for those who want to immerse themselves in this spiritual atmosphere coming from one of the most talked about squares in the world: St. Peter's square. Perfect for shopaholics: a few metres away is the famous Via Cola di Rienzo shopping district where all the important brands can be found. A short distance away is the characteristic Borgo Pio neighbourhood, a small village lost inside the metropolis, where you can taste traditional roman cuisine. From here you can also easily reach the famous Castel Sant'Angelo fortress. Guest rooms are furnished to every particular detail. From some rooms you can admire the colonnade that surrounds the piazza, take in the majesty of St. Peter's cupola and also listen to the pope while he gives his sunday blessing. St. Peter's basilica is the largest church in the world and the centre of the roman catholic faith. Its immense square always gives off an amazing aura at every religious event. A visit to the nearby Vatican Museums, Castel Sant'Angelo and the characteristic roads surrounding this area will provide your trip with the complete satisfaction you are looking for. ... more less
- Reservation Options:
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