I stayed at the Roma Point Hotel for a week on business in late April. This hotel is located outside the city centre and is not convenient to downtown. However, I chose this location for it's proximity to my meetings that particular week. The Roma Point Hotel is a relatively new hotel, opened in 2010.
The hotel is located close to an industrial area and close to the train station. The map online, however is confusing. The directions indicate that the hotel is 300 metres from the Due Ponti station, travelers must, however, disembark at the Grotta Rossa station. This is not clear by the map and the directions stating the hotel's proximity to Due Ponti. Use the Grotta Rossa stop! If you disembrak at Due Ponti, you will not be able to reach the hotel on foot, as you must cross a very busy mutli laned highway to get there. I explained that this map and directions create confusion for travelers and the front desk staff indicated that they would fix the directions on the site. As of now, the map has not been clarified online.
The rooms are quite small (by North American standards) and in my room, the only natural light came from a skylight. The room reminded me of a dorm room at university in it's size and layout. The lights and electronics in the room can only be operated once your room key is inserted into a slot by the door. I couldn't get this to work right away and it needed to be fixed by the front desk.
The bed was large enough but it was a little hard for my liking. The linens and pillows were fine as well. The water pressure in the shower was not great, but there was an option for a rain shower setting in the shower cubicle, which made this issue easy to overlook. The washroom has a bidet alongside the toilet, which make for a cramped space if you are not accustomed to having one in your bathroom.
There is no food service on site at the hotel except a small continental breakfast, included with the price of your room. Next door there is a small deli style restaurant that sells sandwiches and other small food items.
One disappointing issue that I would like to point out happened my first morning at the hotel. I asked the front desk for directions to the office where my meetings were being held nearby. Not only could the front desk person not help me, they made no attempt to help me with directions at all. Their response was to send me next door to the restaurant to ask them. This is not a good example of appropriate customer service. Front desk staff should have at least a basic awareness of the local area surrounding the hotel, and if they don't have this personally, should have tools available to them to help them assist guests more effectively.
- Official Description (provided by the hotel):
- The Roma Point Hotel Rome opened late in 2009 and offers consummate ultra-modern hotel services and facilities. Located out with the bustling historic centre, yet only 10 minutes away by car, the Roma Point Hotel is ideal for guests who require excellent accommodation in the north of Rome with good transfer links into the historic heart of Rome Aperto all'inizio del 2010, l'Roma Point Hotel si compiace di poter mettere a disposizione dei suoi ospiti degli ambienti spaziosi e dotati dei migliori servizi alberghieri di ultima generazione. La struttura e un albergo di lusso a 3 stelle. Si trova sulla Via Flaminia, vicino lo Stadio Olimpico e a soli 15 minuti di macchina dal centro di Roma. ... more less
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