My husband and I have lived in Italy for 2 years and my family decided to come visit us in February 2013. Having younger siblings, I decided to book a hop on hop off bus in Rome. My husband and I have used this company in other countries and have had great experiences, but this one is awful. The map is confusing, the stop by the Vatican is difficult to find, the hours are stupid - you'll end up buying a metro ticket anyway just to get home. The staff is completely rude. One staff member named Olga U. aggressively and unprofessionally threw a huge, loud fit outside of the bus when I questioned another staff member about one of the stops. Choose another line, walk, or just use the metro. Complete waste of time and money.
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