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“Excellent service - you are made so welcome”
Review of Palm Gallery Hotel

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Palm Gallery Hotel
Ranked #21 of 1,270 Hotels in Rome
Certificate of Excellence
Reviewed January 2, 2012

Prior to arriving in Rome, I had conversed with Luisa on numerous questions via email and she was always extremely responsive and helpful. She even helped me organise a restaurant on New Year's eve - the day we arrived in Rome.

On arrival, she greeted us warmly and organised some snacks and coffee as she gave us tons of information on what to do and see in Rome, and how to get around the city. This was such a wonderful welcome that made us completely at ease - this being our first time in Rome. That night, after dinner, she organised champagne and nibblies on the terrace rooftop as we celebrated the new year.

Every morning, she lays out a great breakfast that includes cereals, freshly baked bread and pastries, cooked eggs any way you like, coffee, juice, etc. This in many ways is so much better than nearly 80% of all hotels I have stayed in. For the new year's day breakfast, she even cooked up some special local italian dishes as our brunch. All in all great amazing, home cooked food for us all!

The hotel is very conveniently located just outside the city centre, plenty of good restaurants, a small supermarket nearby for groceries, and close to all types of buses. It is in a nice and safe residential neighbourhood, so gives you a nice feeling of living like a local.

The hotel itself is very safe, we left our laptops out on the desk all day while we were out. There is an in room safe which we kept our passports and valuables in.

I cannot recommend this place highly enough - it is very good value for money and much better than a cramped European hotel room. With the included cooked breakfast, and wonderful staff, what more can you ask for?

  • Stayed: January 2012, traveled with family
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2  Thank Victor K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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746 - 752 of 1,215 reviews

Reviewed January 1, 2012

Service was excellent. People at hotel were of amazing help. Our luggage was lost by TAP and people at the hotel were very helpful at all times. Room is really nice. At arrivel, we were served complimentary snacks because we were hungry. The only drawback is that hotel is not close to Colosseum and Trevi, but overall it is a great choice for it´s price, quality and service.

  • Stayed: October 2011, traveled as a couple
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1  Thank Andre K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2011

The personnel of the Palm Gallery is just extraordinary - thank you for the good service and advice (particularly when there was an one day bus strike during our five day visit).

Public transport is very easy to reach and access to any city attractions is simple. As the hotel is not in the very city centre the restaurants, shops and other services nearby are local by price and quality. Our room was large, clean and very differently decorated ... not like hotel rooms usually.

Staying at Palm Gallery made us feel like home in Rome.

Paula & Jukka

Room Tip: Pictures and stories describing the rooms on the web-site are accurate.
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  • Stayed: December 2011, traveled as a couple
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5  Thank JukkaPaananen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2011

I can't imagine a more divine, elegant, warm experience for my first trip to Rome, Italy, and Europe! If they had a million stars I would give it to this hotel. Luisa, Daniel, Lorenzo, Vincenzo, and others (all the men working at the hotel) thank you for an amazing experience. This woman knows her stuff! They will graciously give you anything in their ability you ask for and recommend exactly what you are looking for! Thank you and will see you again soon! Buon Natale!

Room Tip: If you want an authentic experience!
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  • Stayed: December 2011, traveled with friends
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1  Thank Allyson P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2011

We've been there 6 months ago, and i would choose this place again without an hesitation.
Very Good Value.
A little out of the center (just enough) in a very nice and peacefull area, but still with a very fast access to it.

The Welcome is perfect.....they make you feel at home right away.

Couldn't make a better choice.

Room Tip: No Worries, every room are perfect, then to get a better view or a bigger room, there is an extra co...
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  • Stayed: March 2011, traveled as a couple
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2  Thank Simon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2011

After not seeing my husband for 4 months we met in Rome with our 2 year old and stayed at Palm Gallery Hotel. This place was just perfect. Luisa and Mincinzo (please excuse my spelling) were so lovely to us. We really wanted somewhere we could feel comfortable but not a standard hotel room. Everything about Palm Gallery was FABULOUS. When we arrived we were welcomed with Vino and nibbles which just set the scene and made us relaxed instantly (even with a 2 year old). While Palm Gallery is not in the very centre of Rome we loved the location and it really was a nice walk to all the sites (and quite ok for us even with little one) and we loved that we were away from that at the end of the day and in a lovely part of Rome. We just wanted to relax and enjoy Rome and Palm Gallery set the scene for a wonderful stay. The rooms are lovely as well with everything one needs and more. Breakfast was amazing. Everything was just perfect. We were so happy staying here. We would love to stay again and thank you for making our trip so perfect.

Room Tip: We were downstairs and our room was perfect but i am sure all the rooms are wonderful.
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  • Stayed: October 2011, traveled with family
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3  Thank bibakoop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2011

This place is truly unique and one of the most lovely hotel experiences I have ever had. The Palm Gallery was by far the favorite of our entire trip. Luisa and her staff are absolutely amazing. They are kind (the best service. ever), accommodating, and make one heck of a cappuccino! Other reviews mentioned the distance from the city center as a disadvantage, but we found the location to be an asset. The neighborhood is quiet, beautiful, and is home to the best dining experience we had in Rome...Osteria dell'Arco, which was recommended by the hotel. The walk into the city center doesn't take long and all the walking makes it that much easier to justify that second (or third!?) gelato. If walking isn't your thing, easy access to the bus and metro await you down the street. The next time we're in Rome we wouldn't dream of staying anywhere but here.

Room Tip: I'm a fan of the S2. It's a corner room with two large windows.
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  • Stayed: November 2011, traveled as a couple
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Thank Kim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palm Gallery Hotel

Address: Via delle Alpi 15D, 00198 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome > Trieste
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #21 of 1,270 Hotels in Rome
Price Range: $114 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palm Gallery Hotel 3*
Number of rooms: 10
Official Description (provided by the hotel):
3 stars hotel, located in a very charming area 2 km from Spanish steps, in a liberty villa with garden, totally renovated. Design and liberty rooms. Private bathrooms, wifi, safety box, minibar, air conditioning, LCD TV, personal scale, hairdryer. Fresh pastries and high quality breakfast, wine & cocktail bar, airport pick-up, babysitter, indoor & outdoor relax area, solarium terrace and small swimmingpool, store, fitness, rooftop terrace & garden events. ... more   less 
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