Great experience from top to bottom. Let me start by saying that booking the tour was very easy. I exchanged emails with Sylvia a couple of times and she could not have been more accommodating. She recommended a morning tour which worked out great. Our guide was Nicole and she arrived at our hotel on time as promised. We are a family with 3 children so we needed to get 2 taxis. Nicole had already arranged for the taxis to pick us up and they were waiting or us downstairs at the hotel. We arrived at the Vatican and bypassed the long lines. Nicole did an amazing job of bringing the Vatican to life by explaining the history of the beautiful art and the history of the Catholic Church. The Sistine Chapel and St. Peter's Basilica were our favorites and this is where we spent a good portion of our time. Spending 4 hours in a museum can be a bit challenging for 3 children, but I must say that Nicole engaged each one of our kids and they also had a great time and learned a lot.
When I go back to Italy I will use Easitaly Tour Company again.
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