We worked with Ally in planning transportation and tours in Rome and the Amalfi Coast. Ally was incredibly gracious in her communication and detailed and quick in her response. We also communicated with her associate Marcel who was just as helpful and even shared what to order at his favorite restaurant, Taverna dei Fori Imperiali... which was great.
The transportation and tours were exactly what we wanted. Our guides in Rome - Grazia and Ettore were both extremely knowledgeable and enjoyable to be with. Grazia took us through the Vatican and Ettore created a special 4 hour tour - 3 hours of Ancient Rome and over an hour of wine and food tasting at a wonderful little wine bar. Ettore's combined knowledge of history and wine, make for a special afternoon.
Our driver in Rome, Marco was fabulous. On our way from the airport to our hotel, he took a brief "detour" to share some very special sights with us. Our driver to Ravello and then from Positano to Pompeii was "another" Marco. Also, so engaging sharing his hometown (Naples) information with us. Our guide in Pompeii was Santiago. He was just great - so informative and a pleasure to spend a few hours with... even in the rain!
I found everyone I came in contact with through Italy Hotline to be hospitable and professional. In looking at other similar companies, Italy Hotline provided a very good value for the costs. They really managed all the details in addition to making restaurant recommendations and reservations.
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