Our group of eight had only one day in Rome so wanted to get the most out of our time. I communicated with Ally by e-mail to plan for this trip. She was very organized and very professional. Our tour guide, Michael Karris, was very knowledgeable, engaging and had wonderful communication skills. He guided us through all the places we really wanted to see in a truly enjoyable fashion. We learned a lot from him. The only slight disappointment with the experience was that our car was not the Mercedes-Benz Viano as specified in the itinerary from Italy Hotline, and we also had an alternate driver. That said, we were still very happy with Humphrey, the alternate driver. Overall, a great experience.
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