The bathroom had a bad mustiness smell. We reported it the next morning at the front office desk. We were promised the problem would be solved by the evening. When arriving late that evening, some synthetic spray was used to mask the mustiness without result. The following morning we reported the issue again, and again received the promise that is would be solved. When arriving in the evening, nothing was changed. Probably the cause - a broken air ventilation?
Additional, the temparature in the room was 25°C, the airco was not working. At the front desk, I was told that the airco was switched off in the entire hotel. A pity as the hotel promotes 'having an airco'. For me unacceptable for an 4 star hotel.
- Official Description (provided by the hotel):
- In the historic centre of Rome, close to the train station, the new UNA Hotel Roma is characterized by a strong architectural design throughout its 6 floors. It features 197 rooms, 5 meeting rooms, restaurant and bar. Private garage.The hotel is: a few steps from the Opera Theatre, Santa Maria Maggiore Church .15 Min on foot, 5 min ( 2 stops) by metro, from the Coliseum / Fori imperiali 20 min on foot from Trevi Fountain, Quirinale, Altare della Patria 30 min on foot from Piazza di Spagna, Panteon. ... more less
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