We were talk into this bus tour by the ticket guy, we were originally going to get tickets for the 'city sightseeing hop on hop off' company which we wish we did. We were told by the ticket man that this bus comes every 15 mins and the other company only goes every 20. However while we waited around 30mins for the bus to arrive 4 city sightseeing buses went past, the bus finally arrived and we were greated with the worst service, which I can understand as it was about 40 degrees inside the bus and no air conditioning. The bus looped around to the train station were no one could get on because there were no available seats, mean while we all sweltered inside the bus for 15 mins while the bus driver had a cigarette. At the next stop a customer tried to get on only to be told no seats available a argument then started with the ticket girl about how they had been waiting 1 hr for the bus. Needless to say when ee finally got off the bus at the vatican we made our own way back to our hotel. This was possibly the worst experience we have had on our trip in Europe.
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