I used to live in Rome, and know this area very well which is why I was so excited to book a room here - I wouldn't want to stay anywhere other than Trastevere, and this is pretty central Trastevere at a pretty reasonable price...
Unfortunately once I confirmed the booking I received a T&C document which kind of stunned me. No refunds were allowed under no conditions, and everything seemed to have an additional cost: late arrival, early arrival, internet, baggage deposit, late departure, etc. So be careful of this.
The photographs are accurate but the room - or, at least mine - was much smaller in reality than I thought it would be based on the photo. But it was just me, so it was fine. The room and furnishings were new and all in very good condition, but I can't possibly believe this is classified by someone as a 4-star place.
Caterina who runs it is really lovely. Unfortunately because I stayed over New Year's which was a holiday for everyone including staff, I didn't see her besides my arrival date. She knew this would be the case, and so I had to pay my room pretty much up-front, which was fine really. For the time she was there I found her to be very helpful, whether it was for a hotel restaurant or museum info.
There was no breakfast at all like depicted on her website. Instead we were given vouchers for a coffee, croissant and juice at the bar on the next street, which wasn't quite what I might've hoped for (the site gives a totally different impression).
I was there for New Years as I said, so my room wasn't cleaned over the holiday, but I guess I wasn't that surprised.
In the end as no one was around I left the keys on the reception desk and just left. Also, I think once again because no one was around, I was able to leave my bags for the afternoon at no charge...
Would I stay there again? Probably - after all it wasn't really that bad, the room and furnishings were new, the location is too good, and because I know Rome like my second home and I travel alone, it's fine. I just would make sure I would have no reason to be charged anything extra! But I wouldn't consider it ideal for anyone going on their first trip who wants to have that warm, welcoming feeling you get at some places.
- Official Description (provided by the hotel):
- The B&B Trastevere Relais is in the very heart of the caratheristic area of Trastevere in Rome. The B&B Trastevere Relais is on the second floor of an ancient building of late ‘800. The property offers the comfort and the smartness of a five stars relais and is composed of five rooms: two double or twin bedded rooms, a single room with a confortable french bed, a suite with a rest room, a four bedded room. ... more less
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