We were concerned when no-one came to meet us as was arranged, outside Via Celimontana, but we called Tiziana's mobile and she said that the housekeeper would be along to let us in. We actually stayed in Fabrizio and Tiziana's new property, the Via Celimontana apartments. We had said that if possible we would have preferred the Santi Quattro apartments but actually we got a much better room that had it's own bathroom, OK views over a quiet street instead. This property is in a great location, a friendly, safe part of town with plenty of restaurants and access to tourist attractions. The only thing I would say is that if you are used to staying in a hotel with a reception area to greet you, room service and someone you can get hold of for queries of any sort, then this is not the place for you. This is basically a look after yourself private apartment in Rome which suited us fine. We did have to ask for extra pillows and the TV wasn't easy to work out - not that we watched it anyway, but nevertheless you expect things to work. The bedroom really could have done with a mirror on the wall somewhere as the only mirror was in the bathroom. When we asked if we could hold onto our room until we left for our flight at 5pm Fabrizio was great and let us keep the room until we were ready to leave. However, Hotels.com need to be clearer on their description of the property and how it works. If I hadn't contacted Tiziana at the Santi Quattro by email direct we wouldn't have had a clue what to do when we arrived. Don't let bad reviews put you off though, it is what it is, and that is a great little private apartment right in the heart of Rome and we loved it!
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- Also Known As:
- Bed And Breakfast Santi Quattro Al Colosseo
- b&b Santi Quattro Al Colosseo Hotel Rome