I stayed in Casa Di Silvia with my mum for 4 days on the beginning on September. We came from a 3 star hotel in Venice and with the hurry we forgot our money and passports on the safe. We realised about it when we arrived in Rome, called them several times but the hotel management refused to go and check the safe and help us getting our documents back.
We told Iuliana (the manager of Casa di Silvia) about this traumatic experience, she took her mobile and made few calls to the hotel. It went back and forth for few hours and at the end she managed to get a courier with our documents. Love at first sight!!! Iuliana is a caring, helpful hostess, amazing customer service.
The B&B is centrally located, 5 min walk from the tube station, in a quiet neighbourhood, all recently refurbished and super clean! I will go back to Casa di Silvia next time I go to Rome and I recommend you to do the same.
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