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“Comfortable, clean, close to Metro” 5 of 5 bubbles
Review of Hotel Best Roma

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Hotel Best Roma
Ranked #780 of 1,292 Hotels in Rome
Nanaimo, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Comfortable, clean, close to Metro”
5 of 5 bubbles Reviewed November 28, 2013

Clean and comfortable. Lovely breakfast room with lots of variety. Walking distance to a great metro system in Rome. Two nights Nov 14&15. Excellent customer service by David on the morning desk!! Incredibly helpful with metro and train schedules. He helped us with train information to Civitavettchia to catch our cruise ship as well as getting to sites to visit and wonderful options for restaurants in the area. We'd go back there for sure!!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank trellis c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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504 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Tel aviv/philadelphia
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed November 20, 2013

I stayed here for 5 nights with my boyfriend, and all I can say is wow. It was the perfect place to stay while we were visting Rome.
The hotel is very small, yet extremely elegant. The staff were helpful and willing to any answer questions we had. The hotel always felt clean and made up. The breakfasts were what I expected for a small hotel.
The only negative thing I could say about this hotel is the location. It is located in what seems to be "downtown," so we had to take cabs everyday into the "touristy areas."

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ShovalD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois City, Illinois
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed November 18, 2013

We booked our trip through Virgin Vacations. We selected this hotel from a list of available hotels and we were not disappointed with our choice. The staff was very professional and polite. They helped us successfully navigate our way though the city in three days. They also recommended a restaurant that we feel in love with. We found the daily breakfast to be adequate. Additionally, we found the rooms to be extremely clean. The bed was comfortable. Although the bathroom was really small, the room was a decent size. We stayed here in September so the weather was still balmy. The air conditioner worked great. I was a little concerned about the neighborhood from prior reviewers but we didn't encounter any problems as two women traveling alone. The graffiti on the buildings made the neighborhood looked worse that it really was. We didn't think the Termini Station was within walking distance, however, it was about a 8 min bus ride away. I only had two complaints with our stay. The only English speaking television station was BBC. I didn't come to Rome to watch television but we were in our room by night and it would have been nice to unwind from a day of sightseeing by watching television. Who wants to be reminded of all the problems of the world on vacation? Lastly, there wasn't free Wi-Fi in the room/hotel. It was a nominal fee but REALLY! Despite my two complaints, I would stay here again.

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jackieb407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
connecticut
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed November 4, 2013

WE recently stayed at the Hotel Best Roma for four nights in October. I will say this, the things the hotel can control they did very well. The staff at the front desk knew the city well and were great in giving us tips on how to get there and were unfailingly patient in answering questions of both my wife and myself. I can't say enough good things about the staff, especially the evening manager.The maintenance staff also kept the lobby and common areas spotless and did a nice job on our room as well. I know some other reviews complained about breakfast, but really this was fine also, i have no complaints at all about breakfast.
As far as things the hotel can't control, like the neighborhood and room size it is what it is. the neighborhood is neither romantic nor wonderful to look at, but it is not unsafe either. we walked around a lot at night and never felt uneasy at all, the hotel is also along the bus line and tram line and only a few blocks from the metro stop.
My real complaint is with the room and this is nothing the hotel can really do much about. It is very small, literally a bed which takes up most of the room, there is little furniture in the room, becuase there is no space for it.There was a desk with a couple small drawers, but honestly there was really no place for my wife and I to place our clothes and we had to simply create a clean clothes suitcase and dirty clothes suitcase because we had no place to put our clothes.
there was a small closet which contained a safe and only had three hangers ( i guess this is something they could have done something about)
I know the hotel has a four star rating, but this is Italy not the USA and Italy's rating system leaves a lot out. Hotels with four ratings in the US usually have swimming pools, full service restaurants, fitness rooms and conference rooms. This hotel had none of those things. it had an outdoor patio where you can eat your breakfast and free wifi. Those are your amenities.
I know my review is long, but I tried to take the time to give an extensive and balanced review of the place.
If you want a clean place to hang your hat with a freindly staff, this is your place. if you are used to US style hotels with lot of room space and the amenities you would expect with a four star hotel, then you will be disappointed.

Room Tip: WE slept okay, but the rooms facing the street (Porta Maggiore) can be very loud since the tram and...
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank markyjol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wales
Level Contributor
106 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed October 26, 2013

We arrived at Rome Termini Station on the train from Florence a little after 11am. We walked to the hotel which was easy to find (although we found a much better way to hotel later) so were arriving around 11,30am. Hoped we would be able to leave our luggage as check in not until 1400hrs, but much to our surprise we were given our rooms there and then. Check in was friendly and speedy which was fab. Our room was on the 3rd floor, a lovely room with nice decor,well equipped, spotlessly clean with a really lovely bathroom too!! Breakfast was continental and absolutely acceptable to see you through a morning of busy sightseeing!. The staff were helpful with tourist info and found them all to be friendly. The only thing I would say is the location means you either have a fair walk, which is fine in daylight but we felt a little iffy after dark or rely on metro travel which was actually very convenient and easy to deal with. All in all for the money paid for this hotel it was really very good and a perfectly good choice for any visitor to Rome. We would stay here again. Thanks for a lovely stay!!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank clarabizzi1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed October 23, 2013 via mobile

The hotel is clean and the staff are helpfull but our room was small, and my wife and myself only look at the room as somewhere to sleep, but it was difficult for two people to get around in the same room. We both found the bed uncomfortable and we only had one pillow each. In this world of mobile phones and I pads we could only find 1 plug socket to charge our phones etc and that was in the bathroom. Maid service could not be faulted, the room was cleaned each day to a high standard. It helped if you like trams as they are very noisey if you are the front of the hotel.
Breckfast was ok but on the 4th day it was a bit boring as it was the same everyday, continental breckfast witn no hot food including no toaster.
Bought a drink at the bar but they would not take my euros fron Greeece, but also the local shop would not take them, so much for the single european currency. The hotel dose not exchange money and had to go to the railway station to get euros.
The hotel is on the tram, bus and very near the metro so it is possible to get everywhere in the city if you use them, get a tourist pass which gives you 3 days on public transport well worth the money.
This review may sound negitive but the staff are helpfull, the hotel is clean and well maintained but 4 star, no, not compared to what I expect from a 4 star hotel.

Stayed October 2013, traveled as a couple
Helpful?
1 Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed October 13, 2013

This hotel is a little bit out of the centre, but we still managed to walk to most of the major attractions. The staff were friendly and very helpful with info on bus routes etc. The room was a bit cramped but clean, and the breakfast was not great. But I'd still be happy to recommend it.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank judi_coven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Best Roma

Property: Hotel Best Roma
Address: Via di Porta Maggiore 51, 00185 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome > Esquilino
Amenities:
Bar / Lounge Free Breakfast Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #780 of 1,292 Hotels in Rome
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Best Roma 4*
Number of rooms: 24
Official Description (provided by the hotel):
The HOTEL BEST ROMA is located in the heart of Rome, between the Colosseum and the cathedrals of San Giovanni in Laterano and Santa Maria Maggiore, at a short distance from the Roman Forum, the Trevi Fountain and the stunning Piazza di Spagna. Completed in September 2008, this fully renewed four-star hotel combines beauty, quality, and style in such a way as to complement the glorious city around it. The HOTEL BEST ROMA is the perfect place to stay in Rome, thanks to its welcoming atmosphere, the elegance of its premises, its lovely terrace and inner courtyard. Our staff will provide you with flawless service, and will be very happy to meet your requests. Fully refurbished and made with attention to the smallest details, the HOTEL BEST ROMA offers its guests antique-style rooms with air conditioning. Amenities include satellite LCD televisions, DVD players (on request), writing tables, Wi-Fi connection, minibars, and direct-dial phones. In our marble bathrooms you can find bathrobes, slippers, phones and hair dryers. The HOTEL BEST ROMA also offers you peace of mind in terms of security and privacy for you and your family, with modern anti-intruder systems, 24-hour staff, safety deposit boxes, soundproofing and fire alarms. The HOTEL BEST ROMA provides its guests with Wireless Internet connection in every room and in all common areas. Guests can enjoy a complimentary continental buffet breakfast each morning. The hotel is located within a set of very charming gardens, offering its guests a place to relax after a long day of sightseeing. Guests can also access a magnificent outdoor terrace to enjoy the tranquility of a warm Roman evening. ... more   less 
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