First of all the check-in is not before 11 and not as written at 8.
The staff is not there and guests that are staying at the hotel opens you the door. Staff is very unfriendly and unwelcoming, Hardly speaking English.
We had a reservation for a double room with private bathroom but as we arrived they told us no such room is available so we should accept a room with public bathroom. As we told them we won't agree they hold us for 3 hours "trying" to solve it including walking us with all our luggage to other hotels in their holdings.
At the end (after over 3 hours) they gave us the money back and we searched for an other hotel. Later we got charged again by this awful hotel and it had been solved by involving the local police.
We wasted a lot of time dealing this situation instead of traveling and see the things Rome has to offer.
All I have to say is that this hotel is awful, my advice is not reserve this hotel.
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- Also Known As:
- Bed And Breakfast Ariosto
- Bed & Breakfast Ariosto Hotel Rome