We stayed at the Relais our first night in Italy. Its really more of a B&B than a hotel - our room had 2 beds and a very large window overlooking the street, which we loved. The bathroom was very modern and large and the breakfast cappucinno and croisants were delicious. We were treated very well by Rosey, who ran the front desk. Even with her limited ability to speak English, she was warm and extremely helpful (extremely!!). The only reason I did not give this 5 stars is that we were also supposed to stay here on our last night in Rome - and upon arrival learned that there was a problem wtih the facilities and they made arrangements for us at a different hotel...they sent me an email to let me know in advance - which of course I was not checking while on vacation. The treated us very respectfully and walked us to the new hotel, so the transfer was wonderful....however the hotel that they put us up in was a complete dump, rat trap so it essentially ruined our last nght in Rome. We advised Rosey our our displeasure, and we received a small credit for our inconvenice - more importantly she advised they would be looking into NOT partnering wtih this other hotel in the future. Realis is a wonderful place to stay and Rosey is an absolute charm.
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- Also Known As:
- Relais Piazza Del Popolo Hotel Rome