The When In Rome is a clean, bright, friendly hotel that is very reasonably priced for a hotel just 2mins walk from Termini Station. However, upon check-in (once I had paid) I was informed that they were repainting our room and we would be moved to a hotel 'just around the corner' for the second part of our stay. The hotel they moved us to was dark, dingy, out of the way and the owner was rude (and we think drunk at 2pm). Turned out it was a 15min walk from When In Rome, not just around the corner, and conversations with other guests led us to believe the nightly rate was cheaper than what we had paid. What we found most frustrating was that no attempt was made by When In Rome to contact us to advise of the issues with our reservation despite them having a phone number, email address and postal address for months in advance. I would reccomend this hotel but only if you can confirm you won't be moved to another site!
- Official Description (provided by the hotel):
- We offer brand new, budget B&B accommodation close to Rome's main Termini station. Our rooms are tastefully themed with air-conditioning and satellite TV, complimentary mobile phones, linens, soaps, hair dryers, a laundry service, free continental breakfast and Internet access. All mod cons! ... more less
- Reservation Options:
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- Also Known As:
- When In Rome Hotel Rome