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“Wonderful location and fantastic friendly service!” 4 of 5 stars
Review of Hotel Palma

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Hotel Palma
4.0 of 5 Hotel   |   Via Piave 15 | Campania-Napoli, 80045 Pompeii, Italy   |  
Hotel amenities
Ranked #12 of 25 Hotels in Pompeii
Alexandria, Virginia
Level Contributor
216 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Wonderful location and fantastic friendly service!”
4 of 5 stars Reviewed September 24, 2013

The lobby is very nice, rooms are a bit small, but well kept and sufficient. Don't look out your window for a view though. The location is a very short walk to the beautiful basilica which is only viewable from one spot on the terrace, so that's a bit deceiving. Still, I would stay there again in a minute. Everyone was extremely friendly and assisted with luggage out of car without being asked. This was pleasant and breakfast was really good. I would say this staff was one of the best. If there was a pool it was hiding. There was a hot tub though we didn't use it.

Room Tip: Higher floor is always better. All are facing same direction.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LovinLifesJourneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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194 reviews from our community

Traveler rating
    60
    79
    36
    11
    8
See reviews for
57
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Colorado Springs, Colorado
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 11, 2013

This hotel felt like 4 stars from the moment we were greated at the curb and assisted with our bags. Very nice decor. Careful with the menu. "Scallops"are/is actually veal scaloppini. They weren't very understanding when I tried to explain the difference. To their defense it was listed under meat. Breakfast was pretty good.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank drew_doc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Watford, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 22, 2013

We chose this hotel because of location (next to Pompeii Station) and star rating.
We were on a family break to see the ruins and surrounding area.
The hotel is clean and well staffed, the staff are polite and very helpful. The room was clean and well maintained during out stay, we only had a shower but that was very nice (old but good). Breakfast was the only meal we had each day in the hotel and was continental and OK. The ruins are a 10 minutes stroll from the door, and from the station you can reach either Naples or Sorrento in 30 minutes, as well as the other ruin sites.
Pompeii was by far the best town we visited, clean and great shops, lots of restaurant's, English menus, friendly staff.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
121 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed June 19, 2013

I would recommend this hotel for a short stay in the area. The location is fantastic for easy access to archaeological sites and parking is free. There is internet and the roof terrace is lovely.
The only negative is the breakfast - which is pretty poor. You can get eggs and a cappuccino but you need to ask...

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Mark-Rainsforth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridgeshire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 18, 2013

Had read lots of reviews on this hotel so was very disappointed with this 4 star hotel. It felt like we were an inconvenience to the staff for being there. The room had damaged pealing paint to the ceiling and the bathroom looked like it needed to be revamped but was meant to be to a Superior room. The room also had a funny smell to it and was offered another room but this also had pealing paint and was very dark. We did have a view of Vesuvius but were right next to the railway station and roundabout so was quite noisy. There was no mention of the sauna etc being open and didn't look like it was ready for use. We stayed three nights which was too long for this hotel. The breakfast was limited and on the third day consisted of stale cake and we had to ask for cheese and ham to go with the rolls. More of a three star hotel.

Only plus side to this hotel is the location to the ruins and bus for Vesuvius being only 10 minutes away.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Suzzie_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent, UK
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 15, 2013 via mobile

We've just returned from Pompei after 3 days crammed with site seeing. The Hotel Palma was our choice of hotel. It was ideally situated for the station which is opposite enabling us to catch the train to other local sights and also a visit to Sorrento. The hotel was is walking distance of the town and the ruins. We spent the whole day there so returning to the hotel in the evening after walking all day was much appreciated as it was so close.
The hotel itself was clean, well presented and the staff were helpful. It was not busy, however the restaurant was not open every evening. Eating out was not a problem as there were many eateries close by.

Stayed April 2013
Helpful?
Thank Firstfooting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Congleton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 23, 2012

Staved here for three nights in november, well kept hotel with very friendly staff, good breakfast, just across the road from the railway station. 200- 300m from the ruins in a nice part of the town, couldn't fault it

  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Reid N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Palma

Property: Hotel Palma
Address: Via Piave 15 | Campania-Napoli, 80045 Pompeii, Italy
Location: Italy > Campania > Province of Naples > Pompeii
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Luxury Hotel in Pompeii
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Palma 4*
Number of rooms: 30
Official Description (provided by the hotel):
Facilities include a well-equipped meeting room and Internet point, a cosy bar and TV lounge as well as a delightful citrus garden and splendid sun terrace. The hotel is provided with a refined hall, bar and TV lounge, conference room, a typical Mediterranean cooking restaurant, solarium with mini Jacuzzi swimming pool, internet point,Wi.Fi on the rooms, fax and safe service. They are provided with all the comfort : conditioned air/heating, private services with bath-tub/shower, direct dialling telephone, windows or balconies, drink cooler, safe boxes, hair dryer and TV . The hotel is provided with double, triple, quadruple rooms, and junior suites with hydro massage bath-tub and shower to grant to our guest a pleasant and unforgettable stay. A buffet breakfast is served in the breakfast room each morning between 7 a.M. And 10 a.M. ... more   less 
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Also Known As:
Palma Hotel Pompeii

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