I had booked 4 nights, half paid upon reservation the rest to be charged on my card before arrival. The manager tried to bully me into paying that amount in cash upon my arrival, which I refused and insisted he billed it on the card. I still had to pay local tax in cash and he refused to give me a receipt - I later found out that the tax is less than what I have paid and that a receipt is always due.
Then the hotel has no lift and is located on a very high third floor (equivalent to standard 5th floor) When I complained (I am 72), the manager offered that I go to another hotel of his which was more expensive, and I also had to pay a 10€ supplement for the clean sheets and towels! An awful experience, in the end I left after two nights and lost the money. More
- Free Wifi
- Breakfast included