The worst customer service I have ever received. My room - booked two months in advance - was double booked and they failed to provide any alternative accommodation or provide any assistance. No help was made to assist, they took no responsibility and I was forced to return home early. Awful!!
- Official Description (provided by the hotel):
- In the city center, pampered at home. The House of Neptune is a charming bed and breakfast perfectly suited to the needs, dellostudente, tourist, uomod'affari. Ideal for the family, thanks to its special design and location, in a safe area, rich in commercial activities, venues, attractions. a few steps from the metro by which you can reach in 2 stops in the city center and 30 minutes Herculaneum and Pompeii, a few meters from the port, the American consulate, Posillipo and the famous chalet via Caracciolo. We look forward to welcoming you in cozy and functional, where the attention to detail and detail is never left to chance. The rooms are spacious and comfortable, equipped with essential comforts like air conditioning, heating, TV, en suite wireless.Ogni morning we will meet together in the quaint kitchen to start your day with our complimentary Neapolitan: you will be tempted by our browsed , croissants and Neapolitan espresso, ... more less
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