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“Good hotel, not great.” 3 of 5 bubbles
Review of UNA Hotel Napoli

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UNA Hotel Napoli
Ranked #20 of 189 Hotels in Naples
Certificate of Excellence
Bavel, The Netherlands
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Good hotel, not great.”
3 of 5 bubbles Reviewed September 11, 2013 via mobile

We stayed here one night. We reserved a 3 bed bedroom but ended up with a double and a single. Room was clean, staff friendliness was okay. It has a great rooftop terrace, bit pricey on the drinks though. Breakfast is okay, not much fruit though. Price / quality makes this an average.

Stayed September 2013, traveled with friends
Helpful?
Thank SpacemanSpiff77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,691 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Toronto, Canada
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed August 31, 2013 via mobile

This was our first stop in Italy. The hotel is within walking distance of the train station so it's very convenient as a home base for travels to Pompeii and Vesuvius. That said, plaza Garibaldi is one of the worse areas of the city. It's dirty, filled with people and doesn't feel completely safe at night. The hotel is an oasis in this chaos. Greatly redone, the corridors, rooms and rooftop restaurant are very nice, and the view from the top is amazing. The bathroom was big and had a large tub perfect for two. Breakfast was great on the rooftop patio, with a wide selection of hot and cold options and the best cherry tomatoes I've ever tasted. If you're looking for a good hotel at a good price and you don't mind the area this is your option. If you're spending more time in Napoli I would recommend one of the hotels close to the castello de l'Ovo and the waterfront.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bobped
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Level Contributor
190 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed August 30, 2013

We absolutely loved UNA Napoli! It was just a short walk from the train station and staffed by very friendly people. The doors to the balcony in our room were sound proof so as soon as we shut them, all the choas outside died down and when we pulled our black out curtains closed, our room was totally dark and silent. It. Was. Awesome. This was actually my husband's favorite place we stayed on our two week trip all over Italy. The breakfast was fabulous as well with an incredible view of the city on top of the hotel.

Room Tip: We had a room on the fifth floor with an awesome view of the city. Loved it!
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rach V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed August 27, 2013 via mobile

We arrived very late at night for a one night stay, we needed to be close to the train station, 3 minutes walking. The hotel was very nicely renovated, the room we enjoyed had two lovely french doors opening up to a balcony that faced the main road/square in front of the hotel. New marble bathroom. The breakfast was on the roof terrace with a surprisingly lovely view. Good to have a coffee while looking at the Naples skyline. The staff of the hotel were very helpful, I would sertainly return and recommend.

Stayed July 2013, traveled as a couple
Helpful?
Thank Patricia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colchester, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed August 25, 2013

Our executive room was clean and spacious with a balcony overlooking the plaza with all it's entertaining hustle and bustle but once the windows are closed all the noise is shut out. Breakfast or an evening drink on the rooftop terrace is a must for the views and the waiting staff are all very helpful and pleasant. The hotels location a few minutes walk from the station makes it ideal for visiting Pompeii and Herculanium or similar but do find time to visit Naples itself. It's a fascinating place just a bit battered and bruised in places. During the day there was nowhere in the city we felt uncomfortable and there are plenty of places just off the plaza to eat in the evenings.

Room Tip: Opt for a higher floor if you want to sleep with a window open
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MisseyK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lubon, Poland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed August 25, 2013

Frond desk, the most unfriendly and rude people ever. I felt in this hotel like intruder. If you doesn't speak italian don't expect any customer service. Extra paid is everything, wifi, parking (20e) etc. Expensive restaurant with average food. We couldn't wait to leave this hotel.

Bright point's:

-Tarrace on the roof
-Clean and nice rooms
-Good breakfast

  • Stayed August 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank mavericqPL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Capelle aan den IJssel, The Netherlands
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 16, 2013

Location is ideal for people with large bags coming from Napoli Centrale. Rooms are very nice and spacious and provide you with all the requirements you'll have as a traveler.

Mattress is very comfortable. Everything is cleaned well and the service is very friendly and competent. The only thing is the place in front of the hotel, because of the bus.

The breakfast at the roof terrace is very good with a nice view over the city and sea. Definitely recommended to stay here during a trip to Napoli.

  • Stayed August 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Job91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about UNA Hotel Napoli

Property: UNA Hotel Napoli
Address: Piazza Giuseppe Garibaldi 9/10, 80142, Naples, Italy
Location: Italy > Campania > Province of Naples > Naples > Mercato
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#9 Business Hotel in Naples
#13 Luxury Hotel in Naples
#13 Romantic Hotel in Naples
#22 Family Hotel in Naples
Price Range (Based on Average Rates): $
Hotel Class:4 star — UNA Hotel Napoli 4*
Number of rooms: 89
Official Description (provided by the hotel):
A six-story historical building in a central position opposite the railway station, accurately restored to its 19th-century grandeur. The interiors, recalling local traditions - decors, rough tuff stones, Pompeian red, Pulcinella shapes - with impressive architectural design, give life to 89 well appointed rooms, a bar, and a restaurant on the panoramic roof garden. ... more   less 
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Also Known As:
Una Hotel Naples

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