UNA Napoli was a really nice hotel to start off; good location, clean rooms with modern interior. But they have TERRIBLE CONCIERGE SERVICE. Our group of 6 were being misinformed by one of the gentlemen @ front desk that we can use their meeting room for a group gathering. 15 mins later another gentlemen came out with a VERY rude attitude demanding for us to leave that area. We explained to him the permission were given by the first gentlemen yet that first person denied he understood what we actually asked for. One of the most valuable assets of a hotel is to have a good and professional concierge; this hotel can't even compare to a standard one star hotel or even a hostel.
- Official Description (provided by the hotel):
- A six-story historical building in a central position opposite the railway station, accurately restored to its 19th-century grandeur. The interiors, recalling local traditions - decors, rough tuff stones, Pompeian red, Pulcinella shapes - with impressive architectural design, give life to 89 well appointed rooms, a bar, and a restaurant on the panoramic roof garden. ... more less
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- Also Known As:
- Una Hotel Naples