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“I think you can do better nearby”
Review of B&B Franca

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B&B Franca
Ranked #212 of 666 Naples B&B and Inns
Sydney, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“I think you can do better nearby”
Reviewed September 19, 2012

A friend and I stayed here for one week. Carla (the owners' friend) and Enrico (the husband) were lovely, but Franca (the wife) was snide to us until we had paid for the first few nights, insisting that we go out to a bank machine and get it immediately, rather than just come back with the cash at the end of our day's outing. To me this is not gracious hospitality, especially since they never asked for cash up front in any of their emails when we booked, and they already had my credit card details.

As Sam S of Vicenza says, this is literally an old couple's apartment, of which they let out the spare rooms, and do their best to match the professional level of service you would get at a normal B&B. The rooms are clean, beds are well made every day, breakfast is served when desired, and the view is lovely.

On the other hand, one never really feels free to just hang out in the apartment, the room we stayed in is still laid out like a child's room, and they allow their private lives to invade the bedroom and bathroom: children's photos and old posters on the walls, odd bits of shower gel and other things lying around the bath, and during the week they moved some of their own clothes into the cupboard we were using in our room. And while they laid out normal ceramic plates and steel cutlery, there was a strange insistence on using disposable plastic cups instead of normal glass tumblers for drinking.

I think they need to professionalise a bit more, clear out their private affairs from the guest rooms and bathroom, renovate the room we were in, and be more consistent about payment. Until then, there are several other B&Bs in the same area for a similar price and with the same knockout view or better, that I would recommend you check out instead.

Room Tip: I'd go for the room with the red bed in their photos, not the blue bed, it's far more spacio...
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  • Stayed September 2012, traveled with friends
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Helpful?
1 Thank Kerwin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chaleureux, Owner at B&B Franca, responded to this review, September 21, 2012
thanks for the prompt review.
Sorry, but one of our b&b's rules is that payment is cash at check-in
Never mind if it will be done within 24 hours from check-in, Franca was compelled to ask on the fourth day from check-in ....
Any way thank you, many improvements can be done in our b&b after your review!
Franca Enrico
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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197 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Hong Kong, China
1 review
Reviewed August 30, 2012

Wonderful views of the Naples Gulf! A nice place to stay in Naples!!

My wife and I stayed in B&B Franca for 2 nights in late July and we had a very good experience to stay there!
Our housekeeper was Carla, a very nice, helpful and a happy lady. She looked after us as if our granny! She told us a lot about Naples and recommended us to an excellent local restaurant! We don't speak Italian and Carla does not speak English but we still had nice chats with her during the stay.
Here are the highlights of B&B Franca:
1. The warmest host we received from Signora Carla
2. Having breakfast with the gorgeous Naples Gulf
3. Location - a nice residential area that makes you feel safe, but you have to learn precisely the way to get there.

  • Stayed July 2012, traveled as a couple
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Helpful?
Thank yotamanwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chaleureux, Owner at B&B Franca, responded to this review, September 21, 2012
Thank you for fast review
We hope next time to show you other wonderful unknown Naples corners
See you again!
Franca Enrico
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 22, 2012

We were here for two nights and it was really not up to our expectations and comments on Tripadvisor ! Room has not bee updated since the eighties, bathroom was DIRTY, breakfast was poor (no bread or fresh pastry, only biscotte. Even the teapot and cup were dirty). Sleeping was awful and very noisy (a dog outside was barking all night long ; bike noises along the road and so on...). NOT recommanded at all but maybe it was because the owner was not here and a student was doing everything... I guess so and I hope so...
Check my photos and make your opinion !

  • Stayed July 2012, traveled as a couple
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Helpful?
1 Thank christophe D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chaleureux, Owner at B&B Franca, responded to this review, September 21, 2012
Thank you for review. Many improvements can be done, but surely we cannot make silent a suffering dog or a bike noise ...
Give us another chance to show you that remarks are no more actual.
All the best
Franca Enrico
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 3, 2012

We feel extremely lucky to have booked B&B Franca as our accommodation for our visit to Naples for a week in May. As well as a holiday we had some personal business to attend to. Having never been to Naples before, Franca and Enrico who own the B&B, proved themselves to be invaluable to us. Even before we arrived they had contacted us with directions from the airport. They were most welcoming and hospitable and helped us immeasurably with all aspects of our visit. They even came to collect us when we got lost!! The B&B is in a convenient location for sightseeing, it is within walking distance of local train stations, American consulate and not to mention nearby many beautiful places to eat (ask Enrico!). If you are looking for a homely place to stay in Naples we can highly recommend this place. Our visit would not have been the same without the help of Franca and Enrico and words cannot express our gratitude to them. They are amongst the nicest people you are likely to meet!
Norma and Mohammad Ghatei, London, UK

  • Stayed May 2012, traveled as a couple
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Helpful?
1 Thank Mohammadghatei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chaleureux, Owner at B&B Franca, responded to this review, October 10, 2014
Google Translation
Grazie L nostro ospite per la pronta recensione
Speriamo in futuro di averlo ancora con noi per aiutarlo scoprire il meglio di Napoli

Alla prossima
Franca Enrico
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
1 review
Reviewed June 26, 2012

Franca and Enrico are warm hearted and knowledgeable hosts. We very much enjoyed the beautiful view from their B&B as well as the easy going atmosphere. They gave good advice on places and sights to see and we had many interesting conversations. The B&B is located in a nice residential area, with easy access to public transport and the historical centre. The rooms are very clean and breakfast can be enjoyed looking over the bay of Naples.
We very much enjoyed their wonderful hospitality!

  • Stayed June 2012, traveled as a couple
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Helpful?
Thank Verena A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
china
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 6, 2012

we are all like BB FRANCA very much, Enrico and Franca are very nice! the room is clean and beautiful, and the view is wonderful! if i come back Napoli, i will choose BB Franca again!

  • Stayed January 2012, traveled with friends
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Helpful?
Thank annakong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicenza, Veneto, Italy
1 review
Reviewed December 15, 2011

Originally we were going to use this as a place to sleep while doing business in the Naples area. The building was hard to find and we got lost several times, but when we did find the B&B the couple who own it were extremely helpful and considerate, even to the point of going out of their way to help us get around the area when we needed them. They have knowledge of local culture and attractions that is unrivaled and the cozy atmosphere was excellent. The staff was flexible about breakfast and also knowledgeable about train/taxi services. They even have special fares for those who wish to go around town to certain areas. The area is easy to navigate around and it is within walking distance of the local train station, regional train station, and American consulate (for those who need to visit), and not to mention endless places to eat. And again the staff was always excellent and their help made our trip a success! Highly recommended to anyone for a great homey environment at a reasonable price!

Room Tip: No individual bathrooms and remember this is someones house (literally) so please be considerate of...
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  • Stayed December 2011, traveled on business
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Helpful?
Thank Sam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about B&B Franca

Property: B&B Franca
Address: Corso V. Emanuele 110/1, 80122, Naples, Italy
Location: Italy > Campania > Province of Naples > Naples > Chiaia
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #212 of 666 B&Bs / Inns in Naples
Price Range (Based on Average Rates): $
Hotel Class:3 star — B&B Franca 3*
Number of rooms: 2
Official Description (provided by the hotel):
Bed & breakfast FRANCA is located in Corso Vittorio Emanale 110/1 Parco Quattro Stagioni, Chiaia Quarter, one of the most picturesque zones of Naples, famous for its unique architectural style and magnificent churches like Piedigrotta's. The Vergilian Park, with its tombstones of the poets Vergilius and Giacomo Leopardi, is just minutes walk, as well as the noble Parco Grifeo, where the descendants of the kings of Naples lived, and the wonderful Castel dell'Ovo. The B&B is situated near the Cumana urban railway: just a short ride of it will take you to the historical vibrant heart of Naples and its astonishing atmosphere. From the spacious and luminous rooms, a wide and amazing sight can be enjoyed, going from the small harbour of Mergellina to Capri, and from Posillipo to Sorrento's peninsula. Rooms are available with double or twin beds, along with Jacuzzi, hair-drier, conditioned air and television set. Our way to hospitality is:"my home is your home". So, we hope to be an alternative to hotel. rooms are warm ...like at home, not aseptic like in a hotel. The B&B offers discounts for parking in a close garage and for a tourist guide who will help you discovering the historical and artistic beauties and the mysteries of the city. ... more   less 
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