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“just okay”
Review of Belle Arti Resort

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Belle Arti Resort
Ranked #70 of 185 Hotels in Naples
Certificate of Excellence
Reviewed March 16, 2014

This was an okay option for staying in Naples. The location isn't bad-- near a metro stop and the main road where there are lots of restaurants, but it can be difficult to find because it has almost no signage. The rooms were spacious and clean, and the included breakfast was convenient -- served directly to your room at your requested time -- the food wasn't that great. (e.g., sausage -- in Italy! -- was just cut up frankfurters). Our room was lovely - even had the painted ceiling in their professional photographs -- but I'm not sure that we'd be able to control the temperature (there was a thermostat, but it didn't seem responsive to any of our changes; we didn't spend too much time trying to make it work tho, because just opening the window for a few minutes was sufficient to take out the stuffiness of the room). The hotel was very secure, requiring you to unlock several doors before you even reach your room. They ask you to leave your room key on a dish by the unattended front desk, which seemed like very poor security, so we never did that, and it wasn't a problem.

I think they try to have good service, but their lack of a front desk and some poor communication skills made this really difficult. I knew going in that they didn't have a 24-hr front desk, but except for when we checked in and checked out, we never saw anybody. I've never really used a front desk for all that much, but I didn't realize how NONE impacted your stay -- no matter how quick or simple the question you may have, there's no one to ask. We didn't have a working phone while traveling, but we could use Wi-Fi to email them, and that worked fairly well, although they didn't always respond. E.g., I had to send several emails asking them to confirm that somebody would be there when we checked in. I think they planned to be there from my email, but didn't think it worthwhile to email me back telling me that. I went through the same thing to check out.

All in all, a nice place -- I just recommend thinking long and hard about how much having no regular front desk may impact your stay in Naples.

  • Stayed: March 2014, traveled as a couple
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Thank coolcat829
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 - 47 of 218 reviews

Reviewed October 24, 2013

don't be put off by the entrance, it's in an apartment building that looks run down. However, the place itself, is modern, clean, and has everything you might need. A lot of attention to detail, great friendly service, and breakfast is served in your room, with a lot of choices, even glutten free food.
Very clean, modern, and has a great atmosphere. Good value I would stay there again. I stayed one night and it was perfect, but if you are looking for a more romantic setting, better off going to another part of town, like the sea front hotels, but this one was practical and perfect for what I needed.

  • Stayed: October 2013, traveled solo
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2  Thank mistery s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2013

Great location, great service, clean, comfortable, quiet, super charming. Belle Arti Resort is right in the middle of the historical center of town. It is walking distance to more fascinating sights, great restaurants, museums, etc. than you can possibly see in one visit, plus public transportation links to the whole countryside just a block away. Room service breakfast is simple and yet perfect start to the day. Room ceilings are high, architectural details Classical-Baroque. The general impression of the hotel is that it's comfortable and charming. Good, free wireless internet connection. Definitely recommend.

Room Tip: Ask for a sunny room. Though even the rooms with little light are comfortable and charming.
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  • Stayed: September 2013, traveled on business
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1  Thank Paul P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2013

We stayed for two nights at the Belle Arti Resort in September. We arrived around 8pm and called Marco as instructed as there's not a 24hr reception. Lino met us at the hotel and was super friendly. Despite not speaking a huge amount of English, he helped us with our bags, gave us a map of Naples and advised us of where to find restaurants and sights.

You enter through a big wooden door into a lovely palazzo and there are a further two doors to get through to get in to the hotel, each with it's own key, so the hotel itself is very secure.

This is a great location for exploring Naples. The Archaeological Museum is only about a minute from the hotel and we were also able to walk to all the other major sights in the city. It should be noted that it's on a main road and therefore with the windows open it was quite noisy, but we didn't find this a problem at all since we were out the majority of the time and when the windows were shut there was no noise at all.

The beds were comfortable and we didn't have any issues with the bathroom (as some reviewers have described). There was a well-stocked (and very reasonably priced!) minibar, as well as extra pillows. The room itself was big with a beautiful high ceiling. Really lovely.

If you're looking for an affordable and comfortable base for exploring Naples, you won't find much better than Belle Arti.

Room Tip: We opted for a 'superior' room so we had a high ceiling with a lovely fresco, but as it was...
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  • Stayed: September 2013, traveled as a couple
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Thank SBM1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2013

Although it was our first time in Naples, we did a fair bit of research until we settled for the Belle Arti Resort. We took into account the location, the duration of our stay in Naples (4 days), proximity to attractions, etc. We are always trying to immerse ourselves into the local style, culture, vibe.

As I stated in the title of my review, the location cannot be better. The B&B is located in the historical district, close to one of the main commercial streets in Naples - Via Toledo. Two minutes away is the "Museo Nazionale", a must see for anyone spending more than a couple of days in Napoli. Metro (underground) stations are close by and so are a couple of other means of city transportation, among which the funicular "funicolare" takes you up the mountain, to "Sant'Elmo" a castle where you can admire Napoli from above. The panorama on a clear day is to die for. Still in the vicinity, The Dome of Naples "Il Duomo" and Via Gregorio Armeno are two destinations that anyone should check of their list. While the Dome doesn't need any further introduction, the narrow street, Via G. Armeno, is the place where you can buy - directly from their makers, from hand carved tiny Christmas figurines to complex and animated Nativity scenes as high as a grown up person. Here you have the chance to see and talk to the artists "artigiani" who have passed this craft through generations. I'll stop here with Naples' attractions as the theme of my review is the Belle Arti Resort. I'll just add that the historic district is the university district so get ready to mingle with the students and share the patios sidewalks and the boutiques with them.

As stated on the B&B's web site, the reception is not "manned", which means that you have to announce your arrival time, ahead of time, in order for someone to be there for your check-in. Although this sounds like an inconvenience, it isn't and in case you arrive early, just call them and in a few minutes someone will come to greet you.

Once you have checked in and you've received a set of four keys!!!, you'll understand why this place is "special". From the moment you set your foot inside, you will notice the specific decorative style that combines modern art with the traditional Napolitan "corno". Everything exudes good taste.

I mentioned a set of four keys and I owe an explanation: one key is your room's key, the other three will unlock the reception door, the front door of the building and the gate of the interior yard (which close at 6 PM). It may seem bizarre, but it makes sense.

The rooms are spacious and the ceilings are tall and of course painted. This is probably the main attraction of this property. Although not every ceiling is in pristine condition, one can appreciate the age of the construction. Some rooms have windows to the main street and that can cause a noise problem, so please ask when you check-in. The furniture in the rooms matches the ceilings, there's satellite TV and free WiFi. In the reception area there is even a computer that can be used to send and receive emails in case you didn't bring your own. The bathrooms are OK, but I have to point our two things: in our room, there was a switch on the wall beside the outlet which turned off the water heater and we went without hot water one night until we asked someone. The second thing was, again only in our room, the bathroom looked a bit worn-out (the wallpaper on the door was a bit peeled off and there were holes in the floor...). You could also see the water heater on top of the bathroom - which could be a turn-of for some people. I have to add that the beds are not too soft, but we like them hard and we always slept well.

Every night we have ordered the breakfast, which was good and fresh, but nothing to write home about. If all you need is ham and cheese, eggs (boiled, scrambled or fried), butter, jam, various coffees and fresh buns, then you can't beat the price - EUR 5/pers.

So, in conclusion, is this the perfect B&B in Naples? No, but I would definitely go back and recommend it, for the atmosphere, the friendliness of the people we interacted with and for that "je ne sais quoi" that made us enjoy the four nights we spend here.

Room Tip: Rooms with the balcony on Via Constantinopoli are noisy.
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  • Stayed: September 2013, traveled as a couple
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Thank continentalgypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2013

My husband and I spent three nights here in May as part of a larger vacation around Italy. Although I do think it is one of the better options in Naples (we did a great deal of research before deciding on Belle Arti), it is certainly not for everyone.

Pros: The rooms were clean and spacious, and we loved the comfortable lounge -- we spent late evenings there just relaxing and catching up on e-mail. It is also in a great location and one we considered to be very safe, as it is gated and secure. It is close to the museum and the train station, and it is a very short walk to main tourist thoroughfares and not much farther to port. Breakfast was convenient and plentiful.

Cons: It is a bit difficult to find since there is virtually no signage on the street. Once we found it, we had some issues getting into the hotel to check in, as we arrived in the afternoon. We now understand that staff is typically there in the morning only, but I wish we were better informed about this before the stay. Lastly, and this was the big one for me -- breakfast is served according to each guest's requested time in the morning, and the staff arrives very early in the morning to prepare for service. While I understand and appreciate this, our room was unfortunately situated very near the preparation room. It was therefore EXTREMELY NOISY starting at around 6am each day as the staff prepared breakfast and knocked on guest doors. This was very off-putting considering it happened every single morning.

All in all, I cautiously recommend Belle Arti. You could do much much worse in Naples, but it is certainly not for everyone.

  • Stayed: May 2013, traveled as a couple
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1  Thank Katie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2013

Perfect situation, providing an oasis of quiet to return to when exploring this noisy, lively city. Clever concept, giving a chance to stay within a typical old palazzo, with original features such as high painted ceilings but with stylish interior design. Had everything we needed and the breakfasts delivered to the door were a fun change from usual. Given keys and no staff except mornings so bear that in mind if you might want help other times.As returned for down time in day and no catering facilities would appreciate kettle, coffee and tea making facilities but that is a Brit thing and maybe wouldn't fit cool decor!
Only complaint is that despite confirming in the morning our time of arrival we were left to wait on the doorstep for 40 minutes for someone to arrive and let us in and that only after chasing up with phone calls and texts. If you operate this system, the receptionist should be waiting for the guests and not the other way around.

  • Stayed: September 2013, traveled as a couple
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Thank Watlington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Belle Arti Resort

Address: Via Santa Maria di Costantinopoli 27, 80138, Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples
Amenities:
Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service
Hotel Style:
#46 Luxury Hotel in Naples
Price Range: $66 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belle Arti Resort 5*
Number of rooms: 7
Reservation Options:
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Also Known As:
Belle Arti Hotel Naples
Belle Arti Naples

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