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“Excellent location - nice hotel”

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Hotel Palazzo Alabardieri
Ranked #6 of 186 Hotels in Naples
Certificate of Excellence
Essex
Level 5 Contributor
69 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Excellent location - nice hotel”
Reviewed October 3, 2011

Location of the Hotel Palazzo Alabardeiri is perfect - close to restaurants and shops in the Chiaia area. The public areas are nicely decorated and comfortable including the breakfast room.The bedroom was well appointed and clean with good a/c - however there was no bath as we chose a standard double. Breakfast was the usual continental fare, perfectly adequate. To sum up, an attractive hotel in one of the more attractive areas of Naples with helpful staff. Perhaps by comparing it with the Chiaia de Charme, where we stayed last year, we found it a little lacking in atmosphere but this is probably being picky.

  • Stayed September 2011, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
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Helpful?
1 Thank Boo-Leigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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887 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
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Aurora
Level 2 Contributor
8 reviews
5 hotel reviews
Reviewed October 2, 2011

Well priced, well located hotel. Staff was courteous, rooms (especially bathrooms) were generous size by European standards and well appointed. Our room did not face the street so there was no view but it also meant minimal traffic noise - a fair trade off for us.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
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Helpful?
Thank Aurora345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 6 Contributor
329 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 299 helpful votes
Reviewed September 20, 2011

Location of the hotel is perfect if you want to be in the Chiaia neighbourhood. Lots of nice restaurants and shops nearby - completely different feel to the historic part of the city where we had stayed previously but it's a side of Naples definitely worth seeing and there's a very nice atmosphere on the streets near the hotel.

The hotel itself is fine. It is what you would expect for a traditional style, 4 star hotel in Italy. By that I mean that the hotel is slightly old fashioned with a slightly faded air of grandeur. The junior suite we had was beautifully laid out and perfect for our one year old daughter's cot - we had a babysitter in the evening and the room worked well for her with a seating area and massive TV. Staff were very friendly (the man on reception slightly dishevelled!) though when we landed at the small port and there were no taxis we phoned the hotel to see if they could order one to come and get us but they said that was impossible - seemed a bit odd...

Overall we had a very nice time. There are cooler hotels in Naples in the historic centre but for Chiaia you can't really do better than the Alabardieri.

Room Tip: Junior suites very spacious
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  • Stayed September 2011, traveled with family
    • Value
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Helpful?
2 Thank libero7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 6, 2011

I booked this hotel online based on the reviews that I had read and was not disappointed. When we checked in the hotel staff were friendly and gave us an upgraded room which was large, clean and extremely comfortable. The hotel breakfast was in a lovely dining area with plenty of choice for food and staff were very attentive. We had a booking issue with the online agency and again the hotel staff went out of their way to sort it out. Dinner recommendations made by the hotel were terrific and everything we needed could be found close by. As mentioned by others the area the hotel is located in is like an oasis in Naples and I would highly recommend this hotel to anyone.

Room Tip: When getting a taxi from the station to the hotel the price is fixed as is the fare to the airport D...
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  • Stayed July 2011, traveled with family
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Helpful?
Thank sydneyhelp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level 6 Contributor
131 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed May 22, 2011

When you walk into this hotel it's like you've entered an oasis of calm and tranquility after the insanity of Naples. As far I know there are no views to be had in any of the rooms (our's certainly had none) but nevertheless the rooms are a good size and very tastefully decorated. Bathrooms are large with marble everywhere. Breakfast is not bad - fairly typical fare but a bit disappointing that things like fresh orange juice are 5 Euros extra. Service was great. The location is certainly in one of the better parts of Naples (don't panic if come from the station - it gets better the closer you get to the hotel). There is great shopping in the surrounding streets, the waterfront is a 5 minute walk away and the Royal Palace is about 15-20 minutes. We walked lots and took the funicular up to Vomero. It's crowded, traffic is a nightmare but if you can get into the feel of the place quickly, you start to appreciate Naples is a unique location in Europe (despite the garbage - which is not bad near the hotel).

  • Stayed May 2011, traveled as a couple
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Helpful?
2 Thank 2fromTrona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
molisso, Public Relations Manager at Hotel Palazzo Alabardieri, responded to this review, July 5, 2011
We thank you very much for the time spent for such a detailed review about our hotel. I am sure Tripadvisor's Travellers will appreciate your description full of details about our rooms and the surrounding area. Your suggestions about the places to visit are very interesting. As you wrote, most of the best Naples can offer is very close to our Hotel, and We thank you for witnessing it.

Trusting to welcome you soon again at Palazzo Alabardieri, We send you our best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Napoli
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 27, 2011

Nice central hotel, old fashion style, quite elegant. Unfortunately the employers weren't very cooperative and quite inattentive. I asked a special breakfast to celebrate an important event, they agreed but completly ignored my request. Moreover they tried to overcharge my in-room breakfast.
Surely not a 4 stars service.
Quite noisy.

  • Stayed April 2011, traveled as a couple
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Helpful?
3 Thank Boghossian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brindisi, Italy
2 reviews
Reviewed April 27, 2011

The hotel was beautiufl and staff were pleasant; could have been a little more professional during the morning hours. Three staff members were "relaxing" in their chairs at the front desk. Not very professional. We were not informed on the 42E parking fee, so that was a surprise when we checked out. At 815, we were told it would take 5 minutes to retrieve our car from the parking garage. When we informed the front desk that we were ready to go, it took over 20 minutes and three trips back to the front desk to ask how much longer it was going to take only to find out that when we checked out at 815, the clerk didn't process our credit card for payment. No one seemed concerned that we were going to be late to our 9am appointment.
Also, did not like that it was a smoking hotel. Guests were smoking in their rooms, so the hotel smelled very strongly of smoke. The breakfast food was great. The wait staff needs to stay in the room at all times. We had to wait for coffee and ask them to bring out more food as all the hot food was gone by 815.

Room Tip: Overall, it was a nice hotel.
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  • Stayed April 2011, traveled on business
    • Value
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    • Sleep Quality
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Helpful?
Thank Anonymus57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Palazzo Alabardieri

Property: Hotel Palazzo Alabardieri
Address: Via Alabardieri 38, 80121, Naples, Italy
Location: Italy > Campania > Province of Naples > Naples > Chiaia
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Luxury Hotel in Naples
#3 Family Hotel in Naples
#4 Romantic Hotel in Naples
#6 Business Hotel in Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Palazzo Alabardieri 4*
Number of rooms: 46
Official Description (provided by the hotel):
This prestigious 4 star hotel located in the most exclusive part of the city, close to the seaside and to the shopping area, offers 33 rooms divided between Classic, Superior and Junior Suite. Among the services we highlight free Wi-Fi (in room, public areas and meeting rooms) and a garage (surcharge)available in the immediate proximity. The hotel extens its offer through the American Bar Amazon, the exclusive bar open to the public. The range of services is complemented by the Meeting Center, versatile and functional, with 6 meeting rooms and the Salone degli Alabardieri, housed in a former cloister and particularly attractive for events and ceremonies. ... more   less 
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Also Known As:
Palazzo Alabardieri Hotel
Palazzo Alabardieri Naples

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