I booked this hotel for one night, the location is good for the airport bus and the boats to the islands. I arrived off the boat, hot and tired pulling my suitcase having become a little lost on the way. The man at reception explained that there was some problem with the water and that they were transferring me to another hotel. He had no information available about the other hotel except that it was also a 3 star. So off we went, I was not offered even a glass of water r a chance to rest, and I pulled my suitcase behind me across streets and intersections and up and down kerbs. So, make up your own mind as to whether he should have offered to take my suitcase. I was hot and tired, he was about 30, I will soon have a special trip to plan for my 60th, I think he might have done, it's an age and kindness thing, not a gender thing. On the other hand maybe he had to transfer half a dozen people that day and was saving his energy. I was anxious about being moved, I was a solo woman on my first trip to Naples (which by the way is a great city where I felt very safe), and had selected the hotel carefully. The hotel I was transferred to was not on the ground floor, and I had deliberately not booked it for that reason, I hate arriving on my own into a dark deserted area to take the lift. I went back to the hotel earlier in the evening than I would otherwise have done, and did not like having to unlock the door on a deserted side street.
So I don't know what this hotel is like, and I won't be staying there again. I can't understand why they could not have emailed or texted me to let me know there was a problem so that I could have made my own choice. On the other hand they could have just abandoned me on the streets of Naples, so perhaps I should be grateful.
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- Also Known As:
- Albergo Del Golfo Naples
- Albergo Del Golfo Hotel Naples