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“Good Hotel In Heart of Naples”

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Hotel Costantinopoli 104
Ranked #57 of 186 Hotels in Naples
Reviewed October 29, 2012

We had a good stay here. It is quiet and it is in the heart of Naples. It is easy to walk everywhere and then come back to the hotel and relax outdoors on their terrace. The personnel were great. They were helpful and anxious to make our stay comfortable. We had no problems whatsoever with our breakfast.

  • Stayed: October 2012, traveled as a couple
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Thank MarisaJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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151 - 157 of 416 reviews

Reviewed October 12, 2012

While the Costantinopoli is set a block off the street inside a courtyard it is very easy to find with the street address. There is a small sign indicating where to turn however it can be easily obstructed by the trees around it.

If the main gate is closed there is a buzzer you need to use (I believe there are two different sets, but the one for the Costantinopoli is labeled) to get into the main part. Once within the main part you are not home-free; the door to the hotel is on the far left hand side of the courtyard and you'll need to use another buzzer to get inside.

There is little street noise within the hotel area and there are several lounging areas in addition to a pool (not heated).

Check-in went smooth and our room was large. It was clean, with the exception of the mold/mildew in the bathroom (from the large leaks described later). Tall ceilings and wood floors gave it a really cozy feel.

The bathroom is another story. As experienced by others we had a shower with a glass door that had no seal on the bottom (giving a large gap). This led to water leaking all the way outside the bathroom to the hallway closet creating a big safety hazard (tiled floors and wood floors with giant puddles are slippery). We eventually started shoving a spare towel in between the glass door and tub which helped the problem but didn't completely solve it. This is obviously an ongoing issue because there is mold/mildew stains everywhere the water was pooling.

Breakfast was included with our room rate and it was sub-par. It consisted of cold scrambled eggs, overly salted bacon in addition to your typical toast/yogurt/vegetables/cold cuts. There were pastries and if you were lucky enough to get some they were fresh and delicious, definitely the highlight.

The breakfast buffet is held in a rather small room with a single person doing all the work (clearing tables, cooking food, coffee, etc) which led to incredibly poor service. Often tables would go uncleared for the next guests and if it is too cool/wet for the outdoor seating you end up having to wait to eat. Of course, when it is this busy you also end up waiting if you just want some coffee (as it is not self-serve, they make it for you). Sometimes the wait staff in the buffet would disappear and you'd end up with no service, nowhere to sit or completely empty food items. And if you are extremely unlucky, all of the above. I would highly recommend visiting the buffet early in the morning in an attempt to avoid all these problems related to service.

The hotel is near the museum however if you are planning to go I would recommend you find out the closing time of their various exhibits. When we were there the museum was open fairly late (6pm or 7pm) but various areas in the museum closed earlier (such as at 2pm). There is a board inside the entry way that lists the times of the various sections.

We would routinely walk to the train station from here without problem. I think some may be uncomfortable late at night (after dark) with the walk though because there are quite a few people who just stand around in dark alleys and such.

Directly behind the hotel is an area with several bars and such that may be worthwhile places to go for a drink. It is a common hang-out spot for young adults and such so there is a little bit of life around that part.

Overall I think the Costantinopoli is just average: the nestled location of the hotel is great for peace and quiet making it a good place to sleep but the poor service just screams of a hotel that is trying to cut corners to make a buck. Who knows what other corners get cut?

  • Stayed: September 2012, traveled as a couple
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Thank Trevor-EDM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2012

I'm not really sure I would stay here again. It is in the middle of Naples, right down the street from the Museo Archeologico but, it's back behind some other buildings & difficult to find. You must buzz your way in through two gates to get to the front door. To get to the central station, you either walk, take a taxi, or suffer an ugly, sweaty walk underground to subway line 2, & then a sauna ride on the ancient train.
The website boasts shower/tub combinations in the junior suites & complimentary bottled water in the room. We were shown to a shabby looking room with only a shower which they tried to pass off as a 'quiet room'. We were then given a room with a tub (it was actually a giant hot tub with a shower head in the ceiling) and it was great; the whole family could fit in. The down side is that everything is getting a little old & poorly maintained at this hotel. There were tiles missing from the drain area of the tub & the toilet had a leak at the back. There was no smell so it must have been a water line leak. No bottled water. Not a big deal but don't make up stories on your website, especially in southern Europe where gilding the lilly is a little too common. There was a wall-mounted air conditioner in the room but it was undersized & couldn't keep up so they programmed it to stop at 16 celsius. The room stayed stuffy and not quite cool enough in mid-October. I don't want to be here in the summer.
Breakfast is nice. They do try to be customer service oriented but it comes across as forced to me. Maybe I've been in Italy too long. The hotel does have a comfortable feel and a certain kind of person would refer to it's lack of maintenace as 'charm' but I don't use that would in such a setting at $200+ a night.
If you do stay here, make sure you go explore the surrounding neighborhood, it's the best part of your stay. Particularly Via Tribunali in the afternoon/evening.

  • Stayed: October 2012, traveled with family
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3  Thank RoadMike666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2012

I stayed three days and nights and could not have picked a better hotel. While it is a hotel, it has more the feel of an exclusive private residence, as Constantinaopli is located off the street, through a driveway and that actually places it remotely in the middle of a block between the streets. This gives it a quiet seculsion, while still centrally lcoated within just a 5 minute walk to the Museo Archeologico Nazionale, a must see museum as this is where many of the great treasures of Pompeii are actually located and displayed. The staff at Constantinapoli are incredibly courteous and informative. It was through them that I learned of the Museo Cappella Sansevero and the incredibly beautiful statue, the Velied Christ. The rooms are quite charming yet very roomy and comfortable. My room had two floors with the bedroom and bath on the second level and a nice sitting area with day bed on the first level. Topping off the comfort, charm, location, service and value provided by this gem of a hotel, is the wonderful kidney-shaped pool and deck, which was a great pleasure and source of relaxation on the warm summer days. I look forward to my next visit to Naples and my next stay at Constantinapoli. And would recommend it strongly to anyone visiting Naples.

  • Stayed: July 2012, traveled solo
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Thank Ameen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2012

The beds here were comfortable and the rooms large but.... the shower leaked all over the floor the whole time we stayed there (there was a gap under the glass that i could slide my hand through) and we mentioned it three times and nothing was done. Always told that their colleague would look into it. The lady that worked the front desk was great, however the guy was more interested in what other people were doing than helping us when we were checking out.

  • Stayed: September 2012, traveled with family
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1  Thank GeneJ0ckey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2012

I can't comment on the quality of this hotel as our long standing reservation was ignored and we were "bumped" to a poorer quality hotel, by the port. Insult was added to injury when they initially told us that the downgrade would be just round the corner and more importantly for free. However after a lengthy wait in the reception of the replacement hotel, who knew nothing about us on arrival, we arrived in the room only to recieve a phone call informing us that we would have to pay 168 euros to stay there. As this was more than the room rate at the new hotel, and we had paid a 42 euro reservation fee on top we decided to leave and make our own arrangements. We were asked to swap a boutique typed hotel with a pool in the Centro Storico for a business hotel by the port but pay boutique hotel rates. Very, very disapointing. This ruined our last day of an otherwise lovely stay in Italy. Poor service, badly organised and cost us a lot more to stay in the sort of hotel we chose in the first place.

  • Stayed: September 2012, traveled as a couple
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7  Thank MsNorthOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2012

We stayed three nights at this lovely hotel. It is hidden away between the Archeological Museum and the historical quarter in Naples. A jewel of a building, carefully refurbished with modern rooms, all the while keeping the high ceilings, the marble stairs, the upper patios. Wonderful staff, delicious breakfast, and a lovely pool (welcome after a hot day of sightseeing). We had a wonderful stay and would stay here again if we are back in Naples.

Stayed: August 2012, traveled with family
Thank Nancy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Costantinopoli 104

Address: Via Santa Maria di Costantinopoli 104, 80138, Naples, Italy
Location: Italy > Campania > Province of Naples > Naples > Pendino
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#40 Luxury Hotel in Naples
Price Range: $151 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Costantinopoli 104 4*
Number of rooms: 19
Official Description (provided by the hotel):
Costantinopoli 104 is an elegant homely hotel located in the historical centre of Naples, an ideal place for visitors who want to stay in a suggestive and comfortable setting.The building containing the hotel is in neoclassical style, coming from the last decades of the nineteenth century. An enormous Liberty style multicoloured stained glass window dominates the main facade of the building, which overlooks the garden of the hotel. The internal spaces are tastefully furnished provided with every comfort. All our rooms and suites feature air conditioning, minibar, satellite tv, telephone, safe box, adsl connection. ... more   less 
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Also Known As:
Costantinopoli 104 Naples
Costantinopoli 104 Hotel Naples

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