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“real Neapolitan trip”

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Chiaja Hotel de Charme
Ranked #22 of 186 Hotels in Naples
Certificate of Excellence
Reviewed August 23, 2013

The entrance looks like an old neapolitan house,because it is,then you enter go the first floor,with lift or scale,and it is a real residence of charm,nice particular rooms,good internet connection,clean spacious bathroom,we also had a small terrace with the view of the street which is typically neapolitan.
The position was perfect for who wants to see the center ,castel del'ovo and goes to the port,as we did.
If I return to naples I would go there again.

  • Stayed: August 2013, traveled as a couple
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2  Thank First-vera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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201 - 207 of 1,309 reviews

Reviewed August 1, 2013

The staff was very friendly and helpful. Hotel and room were very clean, modern, and comfortable. My room was totally quite and peaceful. The AC worked well and I didn't even notice the summer heat. Breakfast was delicious and just enough to keep you full until lunch. Via Chiaia is filled with shops and locals told me it was one of the best places to shop. There are many places to eat nearby. Even as a young woman, I felt safe walking down the street later in the evening as it got dark. The location is also great--Via Chiaia is only a 10 minute walk away from the water and close to many other sites.

  • Stayed: July 2013, traveled solo
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1  Thank C W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2013

We spent two nights and came back for another extra night . The hotel is nice and the rooms are comfortable. the staff is grate. Special thanks to Claudia , her hospitality was extraordinary . Choose if possible , the rooms with the balcony on via chiaia.

  • Stayed: July 2013, traveled as a couple
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Thank Gidi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

We had read so many reviews of Naples which suggested it was a dirty and crime-ridden city, and many hotels were on dodgy streets, that we felt a bit apprehensive, but decided for its proximity to Pompeii and a few other places that we would see for ourselves. We have been pleasantly surprised. Yes, the streets are dirty, but people who were disgusted obviously haven't been to developing countries. We don't agree that the little door that is the entrance to Chiaja Hotel is "creepy". It is strange to foreigners but many other doors in the vicinity are similar. It is an architectural style of the time the building was erected. And while the courtyard could have been prettier, the interior of the hotel was pleasant. The lift is tiny but I bet all lifts in the old buildings are like that. We didn't bother watching TV, so just Italian programmes were fine. It's interesting to watch the street from the balcony. It's not noisy if you close the windows and use the air-con. The breakfast was ok though not great, but it is very pleasant to come back in the afternoon from being out walking all day, to find a tray of eclairs and petit-fours waiting on a table to refresh ourselves with. The location is great, and those "vault-like" doors actually made us feel more secure, as did the strong police presence in the vicinity. We had a very pleasant three night stay.

  • Stayed: July 2013, traveled with family
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1  Thank WF B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2013

My wife and me spent a long week-end here. The hotel is quite nice and the position is really the best you can find in Naples (close to Piazza Plescibito, near to best bars, pizzerias and restaurants). Rooms are comfortable; choose, if possible, the rooms with the balcony on Via Chiaia : the noise is not a problem (Via Chiaia is a pedestrian zone). The staff is kind (everyone) : we had a problem with a flight change and we got a good help. Breakfast is good with excellent service. The owner is also quite kind and you get immediately that he loves what he does. Only one advice : do not talk with him about Rolling Stones or Mick Jagger in case you are in a hurry : you could lose your flight or tour. Summary : highly recommended. Walter & Annalisa from Milano - Italia

  • Stayed: June 2013, traveled as a couple
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Thank walter_portaromana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013

We had tickets for the opera and this was ideally placed. The staff were helpful, the room comfortable and spotlessly clean. The tv was bad and had only 3 italian stations. To find the hotel is hard but if you find the street look skywards for a red banner and go under that and you will find a well worn stair on your right and, again on your right, there is a lift. Take it the 2nd floor and you will be welcomed. The street is pedestrianised but there are odd vehicles which use it. The area is quite fashionable and lots of business types abound. The royal palace is very near the opera house.

  • Stayed: June 2013
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Thank RestingEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2013

Naples is a difficult city to begin with, we stopped here on the way to Pompeii. We arrived on a Sunday when most things are closed so had to enter through a rather creepy small door cut out of the heavy wood entry into a dirty, dark and broken courtyard. Up some rough stairs to the hotel. The rooms were clean but the beds and pillows hard with mattress buttons and no mattress pad. The air conditioning couldn't keep up and it was very noisy being near the street. Naples is itself very dirty and not very safe, a fact made clear by the hotel and its bank vault like doors. We didn't find the staff particularly friendly as noted in other reviews. I never did undestand why so many reviews called it "charming"and "quaint", it was on par with a Comfort Inn just with more unique furniture (called by one reviewer junk store decor, which is right on point), Recommend instead staying in Rome and taking an early train to get to Pompeii and using Context Travel for the tour of Pompeii and the Naples Museum that houses the Pompeii artifacts. Maybe in comparison to its competitors in Naples this is a average hotel (don't know) but we did not like it.

  • Stayed: June 2013, traveled with family
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1  Thank Pippi011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chiaja Hotel de Charme

Address: Via Chiaia 216 | 1° Piano - 1th Floor, 80121, Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples > San Ferdinando
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Naples
#18 Romantic Hotel in Naples
#20 Business Hotel in Naples
Price Range: $76 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chiaja Hotel de Charme 3*
Number of rooms: 25
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Also Known As:
Chiaja Hotel Naples

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