We stayed 4 nights and had a mixed experience. The room the first night was disappointing and we complained. The hotel responded well and moved us to a better room for the remaining nights. Breakfast was a shambles some days with food not replenished or tables cleared. If you arrived later in the allocated breakfast period the tables were uncleared with no plates or cutlery - people simply gave up and went elsewhere. We were offered dirty cutlery - some staff training and supervision is needed in this hotel. On the other hand the hotel put on free cakes every evening.
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- Also Known As:
- Chiaja Hotel Naples