This hotel was the perfect place to relax and unwind. The staff could not be faulted in anyway whether it was the reception staff, the restaurant staff or the man who looked after the pool. everyone was so friendly and went out of their way to make us feel welcome. We were in room 65, it was very spacious and tastefully decorated. The bed was really comfortable and the views from the bedroom and bathroom were fantastic. The shower was very powerful and there was plenty of hot water to have a deep bath or jacuzzi.
It was lovely to relax by the pool and there were plenty of sunbeds for everyone, it was a shame that it wasn't open after 5pm.
The breakfast was fine and the food in the restaurant was very good. It was a bit expensive but worth it. Do be careful if you eat out, one night we ate in the marina and were charged 10euro's each for table charge - rip off or what?
Naples itself was very dirty. There was litter and graffiti everywhere and when walking it was hard to know whether to look at the ground to avoid falling over the uneven slabs and all the dog's mess or look up to avoid the low washing lines that hung out of the windows.
All in all l would say that the hotel is definitely worth coming to.There is so much to see if you go exporing down all the different staircases. Even if you don't eat in the hotel it is definitely worth going to have a nightcap on the fourth floor or if you don't fancy a nightcap, just go and sit and take in the stunning views.
I only have two negatives to say about the hotel. Firstly, the mirror behind the bathroom door hadn't been cleaned when we arrived and still hadn't been cleaned 5 days later when we left. Secondly, It would have been nice to have an information booklet in the room telling us things like how to use the safe and the jacuzzi. Although when we went down and asked reception, they sent someone up straightaway to show us. It would also be useful to be told about things like the operating times of the fenicular and approximate costs of taxi's etc. Although the staff would happily answer any questions, l do like to have a local information booklet to read.
- Official Description (provided by the hotel):
- Seemingly carved into a mountain side, a 16th century monastery once home to the monks of Barbanti (due to their flowing beards) is now home to a timeless retreat. Hotel San Francesco offers serene views over the Bay of Naples, Mount Vesuvius ana Capri Island and easy access to the colourful Naples street life. ... more less
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