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“Great hostel!!” 4 of 5 bubbles
Review of Hostel & Hotel Bella Capri

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Hostel & Hotel Bella Capri
Ranked #99 of 127 Specialty Lodging in Naples
Lisbon, Portugal
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great hostel!!”
4 of 5 bubbles Reviewed February 14, 2014

I didn't thik Naples was that great place to go on holiday... well, unless you plan to do a lot of daytrips :) from there you can go to so many good destinations, I think it's worth.

But anyway, the HOSTEL: this is everything I would expend from a hostel. And I do mean, "from a hostel". The owner is so nice :) the rooms are small, with bunk beds, lockers and toilets.
It has a common area which is quite comfy! Good to have a nice rest, stay up at night or meet other people. The kitchen has everything you need and they provide breakfast (although not rich)...

  • Stayed February 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sofia-P8lx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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144 reviews from our community

Traveler rating
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    32
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    30
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Rome, Italy
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 22, 2013

Hostel in the heart of the city very near the historical part of the city.
Extremly clean and comfortable.
Useful and friendly staff.
Cheap prices .
Large rooms , some with nice view on the Napoli bay.
Close to the connections for the most important touristic site
of the region... In front to the port of ships going to capri, ischia and procida ( you can visit these islands in daily trip, not stay there for the night because they are expansive ),
close to stop of buses going to pompei, ercolano, positano, amalfi' s coast, sorrento.
This hotel is most intelligent choice for people with small budget

Room Tip: there are some rooms with sea view
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Cira E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed October 30, 2013

I stayed here for two nights, and after the first night we found bedbugs. We got more than 100 bites in one night each! They gave us a new room and then let us pay half price. This was fine until i realized that the day after we left they had charged the rest to my credit card with my knowing or consenting. When trying to email them about the mistake - they accused us of bringing the bugs to them and that i wasn't their responsibility to have a clean bug-free hotel - it was our own fault. And on top of that they accused us of skipping out on the bill because apparently we were lacking cash? This does not make any sense since we payed out bill with a credit card?!
I cannot on any condition recommend anyone staying there unless you like bedbugs and paying overprice!

  • Stayed October 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Caro28jun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Naples hotels

Copenhagen, Denmark
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed October 28, 2013

We were three girls staying in room 1 for 2 days while in Napoli, and the first day, after sleeping in the room, I broke out in bites all over my arms, legs and back. We counted around 70 bites (ergo, not mosquitos). When we got back to the room, we checked the mattress I had been sleeping on, and found one of the bugs on the side of the bed. Bedbugs are usually really difficult to spot, and with so many bites, there must have been quite a nest in the room. We took the bug out to the reception and confronted them, and although they denied it at first, they could see the problem when they saw all of my bites. They did not seem that surprised or bothered by the fact (don't think they will do anything about it), but simply allocated us to another room of less value than we had booked and partly paid for in our deposit. We confronted them about getting a discount after the difficulties (50%), which we had to fight a lot to get. Now after coming home, we have realised that they have simply deducted the money for the discount from our bank account anyway, so we did not receive the promised discount and were deducted money from our accounts without our consent. The little respect I therefore had for this place is completely gone, and I cannot recommend anyone to stay at this hotel.
Besides, I would not recommend the place since it is a bit of a dodgy neighboorhood, you have to wait to be buzzed in everytime, and need to have 5 cents on you at all times to take the lift to the hotel, unless you prefer the walking the 6 flights to the reception.

Room Tip: Do NOT stay in room 1.
See more room tips
  • Stayed October 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Anthalei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gerry g, Direttore at Hostel & Hotel Bella Capri, responded to this review, November 2, 2013
Google Translation
I clienti in questione non sanno che le cimici vengono portate da loro stessi (le prendono sui treni e anche nelle stive degli aerei)
nella loro camera abbiamo avuto decine di clienti e mai nessun problema,il problema si è verificato con il loro arrivo.
Noi facciamo opera di profilassi e prevenzione ogni 14 giorni,per cui il problema è facilmente ascrivibile all'ultimo cliente.
E'difficile per un cliente accettare questa realtà,ma i fatti dimostrano questo.
La direzione
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Venice, Italy
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 20, 2013

I am lucky to findn such a nice clean hotel in the heart of Napoli,The place is so clean and calm..the team is helpful..romms are clean and the kitchen is healthy.and bed are comfortable.the area make it so easy for me to reach the Islands capri ischia and procida,pompei and sorrento and all the other places

  • Stayed October 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Abramo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed September 11, 2013

Stayed here for two nights on a trip through Italy. Place itself is okay, if a bit hard to find. Multiple locked doors, and you have to be buzzed in every time. Our room was a bit cramped, meaning we had to shift furniture to open lockers and the like. Also, our room smelled like sweat and mold when we got there, but we were able to air out the room well enough. Breakfast was pretty spartan, but free, and the common areas were pleasant and spacious. Managers were helpful and cheerful, but definitely had some trouble with English. I think my feelings on this place were influenced by my distaste for the city of Naples itself, which is dirty, crowded, and overall just an unpleasant place. From the traffic to the pickpockets, even amazing pizza won't bring me back. The hostel was fine enough, but nothing out of the ordinary. Not a bad option if you want to be near the sea port.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank unshavenox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaeta, Italy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 1, 2013

Useful staff, nice breakfast, wide rooms, many facilities, central position for the most important touristic sites of the region, cheap prices, easy to reach, international atmosphere, staff speaking several languages .. A surprise... Possibly the best accomodation in town for small budget travellers...

Room Tip: Rooms with sea vieaw are the best...
See more room tips
  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ghigo b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hostel & Hotel Bella Capri

Property: Hostel & Hotel Bella Capri
Address: Via Guglielmo Melisurgo 4, 80133, Naples, Italy
Location: Italy > Campania > Province of Naples > Naples > Porto
Amenities:
Kitchenette Room Service
Hotel Style:
Ranked #99 of 127 Specialty Lodging in Naples
Price Range (Based on Average Rates): $
Hotel Class:1 star — Hostel & Hotel Bella Capri 1*
Number of rooms: 14
Reservation Options:
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