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“Very close to Train Station but Rundown” 3 of 5 bubbles
Review of Ramada Naples

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Ramada Naples
Ranked #43 of 189 Hotels in Naples
Sterling, Virginia
Level Contributor
207 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Very close to Train Station but Rundown”
3 of 5 bubbles Reviewed August 3, 2013

I stayed here for one night while visiting friends before hopping on the train to Rome. I used to live in Naples when I was younger and had not been back for over 20 years. It is very convenient to the train station, it is basically across the street. The room My boyfriend and I stayed in didn’t seem to have any issues other than it was outdated and in need of some new furniture, décor, etc. My father and step-mom on the other hand did not have great luck with their room. They stayed 2 nights and the first night their air conditioner did not work and they complained about the traffic and train noise, so they asked to move rooms for the second night. And when they got to their “new room” there was no hot water. The hotel was very accommodating and attended to the issues promptly but it was still an inconvenience to them. The lobby bar is nice and they have gratis snack food in the evenings. I did not eat at the restaurant in the lobby because I believe in eating the

  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ashley J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massimo D, Direttore at Ramada Naples, responded to this review, August 7, 2013
Dear guest,

thank you for your comment, that had our full attention. The pictures you provided show a large room in good conditions. The controls on the bedside manage the air conditioning system and are perfectly working (see on/off button). Our staff is always very attentive in managing customer requests.
Kind regards,

Massimo De Angelis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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801 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Korean first
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English first
Belfast, United Kingdom
Level Contributor
121 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed July 25, 2013

We received a very warm and friendly welcome at this hotel. It appears to be a very well run business. Both the people who assisted us at the front dest were polite, pleasant and extremely helpful. There is a good little bar and restaurant where again we recieved a friendly welcome and some good advice on which trips to go on from the cheerful female bar tender on duty.

The room was more than adequate with a good quality fridge and comfortable beds. There is also a nice looking pool in the complex. The beach is a five minute drive and walkable if you are fit.

I would have no hesitation recommending this hotel to anyone and would certainly return if ever back in the Naples area.

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 24, 2013

This hotel is a welcoming and efficient base for longer business stays - I was based here for two weeks in June and it was always a pleasure to get back to the friendly and efficient staff and comfortable surroundings. There are baths in the rooms, which are very clean, and there is a really nice spacious covered terrace where one can smoke and/or sit with a drink in the evenings away from the hustle and bustle of the immediate surroundings. The restaurant is reasonably priced with a changing menu of fresh food and excellent service. Reception are helpful and will advise on travel and call taxis and any room maintenance issues are sorted out quickly and calmly. Wi fi is good in the downstairs public areas and there are also two public computers. Breakfast can sometimes get a bit crowded early with coach parties but any traffic jams are cleared quickly. This hotel is very convenient for train and bus links too, only minutes from the station. The road outside is very busy and requires nerves of steel to cross though.

Room Tip: rooms towards the back are quieter
See more room tips
  • Stayed June 2013, traveled on business
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jojomojo340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern Ontario
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed July 21, 2013

We missed our cruise ship in Rome, so we came to Naples to catch it at the first port. I booked this hotel on the high speed train from Rome to Naples based on the proximity to the train station, low price and reasonable ratings. It is a little hard to find when arriving at night, and seems to be in a bit of a sketchy neighbourhood. The Wifi was very slow at night, but much quicker early in the morning. The front desk staff was helpful and arranged a taxi at a reasonable price the next morning to take us to the port. Met our needs for the 8 hours that we were there.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Cruiserrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed July 14, 2013 via mobile

The hotel was clean and so was the room which was also a good size and good, although bed hard The service apart from the front desk was poor. The bar and restaurant was poor, food grim environment ok. Although well priced so get what you pay for. Naples was awful. The location was so grim only redeeming feature near station if you want to go to Pompeii. Stay in Sorrento and you can get to everything and much nicer. Naples was like a landfill sight. Naples looked like a third world country. Bangkok was cleaner. Rubbish everywhere, filthy buildings and monuments, graffiti everywhere. Cannot describe the shock and disbelief. When I say rubbish I mean rubbish not just a bit but like the edge of a landfill site. I wouldn't stay in Naples but would choose somewhere along the coast.

  • Stayed July 2013
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank KittyKat66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massimo D, Direttore at Ramada Naples, responded to this review, July 17, 2013
Dear Sir,

I am very sorry that your stay experience has been so deeply marked by your vision of the city.
I totaly disagree with you, nor I consider your vision as real, rather compared Naples to a landfill hurts.
Sorry,

Massimo De Angelis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed June 29, 2013 via mobile

The hotel, service and it's staff are awful as is the location. I do not recommend. I went to Naples for my birthday and had a horrible experience. Holes in the bed linen, unhelpful staff and lack of hot water to name but a few. If the stay in the hotel wasn't bad enough it appears the hotel has felt the need to address a different person as myself on trip advisor which is not only appalling customer service but really is an all rounder of the atrocity that is this hotel. It is a huge disappointment to the Ramada group.
The area of the hotel though close to a main rail station and metro is awful. It is more or less on par with Peckham in London.
I don't recommend this hotel unless you absolutely must.
The only positive I have about the hotel is the breakfast which served cakes/ flans that I enjoy when on holiday.
Again if the hotel staff are reading I am extremely appalled at the way another traveller on trip advisor has been addressed as myself and expect this to be rectified!

  • Stayed May 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank MinaBallerina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massimo D, Direttore at Ramada Naples, responded to this review, July 1, 2013
Dear Guest,

Awful, what an ugly word to describe a hotel experience! I consider your judgment strictly personal and not very responding to reality . I really hope that some customer will be "forced" to come to Ramada to make himself a different opinion of the hotel.
Kind regards,

Massimo De Angelis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Naples hotels

Brighton, United Kingdom
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed June 29, 2013

The struggle through the obstacle course from the nearby main station (best route is through the car park) is easily compensated for by the relative calm inside the Ramada.The surprising feature of this class of hotel are the staff: they were friendly and helpful; any problems are fixed quickly and they coped amazingly when large groups descended om the breakfast room at the same time. There is an additional dining area which feels less overwhelming/more intimate. The food was good and varied on a daily basis - good for a long stay when the same menu is quickly worked through. The provision of snacks & drinks outside of a mini-bar made life simpler. Wi-fi worked fine in the lobby. It has a pleasant covered terrace which means not having to stand in the street to smoke or just to be outside for a while - especially welcome in the evening or at night.
The Circumvesuviana station (for access to Pompeii, Ercolano etc) is just across the road, while the port is a reasonable walk (without baggage).
Now, if they could just sort out the infrastructure around the station...

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mariamogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Naples

Property: Ramada Naples
Address: Via Galileo Ferraris 40, 80142, Naples, Italy
Location: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#23 Family Hotel in Naples
#30 Luxury Hotel in Naples
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Naples 4*
Number of rooms: 152
Official Description (provided by the hotel):
Ramada Naples is the perfect location to visit easily and relaxed the city of Naples and its surroundings within the region Campania. The hotel is situated in the historical centre of Naples at only 200 mt from the main Railway Station and from the Metro of Garibaldi Square. The “circumvesuviana” , train that reaches Pompeii, Ercolano and Sorrento is just in front of the hotel and the main harbour with boats and ferries to Capri and Ischia is at 800mts. Ramada Naples welcomes you in elegant and functional spaces; 152 rooms, all double bedded and spacious in American style, are air conditioned and soundproof with cable TV, wi-fi connection, safe, working desk and mini bar. Standard, Superior Room and Junior Suite are differently equipped in order to satisfy all accommodation requests. Ramada Naples awaits its guests with an intimate and cozy restaurant, where Mediterranean cuisine, as well as a more modern Neapolitan kitchen full of fantasy and estrus are performed. Solarium, lecture room, internet point, free wi-fi area and a spacious garage enrich the offer. ... more   less 
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Also Known As:
Ramada Naples City Centre Hotel Naples
Naples Ramada

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