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“Nice seaside hotel” 4 of 5 bubbles
Review of Grand Hotel Santa Lucia

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Grand Hotel Santa Lucia
Ranked #32 of 189 Hotels in Naples
San Francisco, California
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice seaside hotel”
4 of 5 bubbles Reviewed October 21, 2013

The location is perfect for those walks on the promenade overlooking the water from the hotel. The room is large, clean, modern, free-wifi (but you have to enter this long password all the time to connect), free breakfast (which I was never told about so I missed the first morning). It's a good 20 minute walk to the downtown area so I ended up taking a few taxis which are conveniently lined up around the corner. The room price is average-reasonable for what you get. Staff are friendly and helpful if you can get their attention.

  • Stayed October 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dennis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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638 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Burlington, Vermont
Level Contributor
127 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed October 18, 2013 via mobile

Fantastic location on. The water

Safe and super food near by

Very clean and luxurious


The boardwalk comes alive at night

Breakfast was wonderful

The view was amazing overlooking the medeterian

We had an ocean view and met up with a tour at one of the conference rooms

The roman style patio was really cool

Stayed October 2013, traveled with friends
Helpful?
1 Thank Rick L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool
Level Contributor
104 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 bubbles Reviewed October 16, 2013

The Grand Hotel Santa Lucia is one of those survivals from the days when its clients drove Hispano Suizas and had their luggage brought on for them by their valets. It is still a class act.

The view, of the Castel del Ovo just across the road, can hardly be bettered, even in Naples. The reception and public areas, with their marble floors and spotless walls, still look as good as they did 100 years ago, which is more than can be said of most hotels of this vintage.

Service at reception was quick, friendly and attentive, with perfect English spoken on reply to my hesitant Italian.

The suite they showed us to had a huge sitting room, comfortably and elegantly furnished and well maintained with everything you would want. The only sign of penny pinching was providing pencils instead of pens. The bedroom was not much smaller and had comfortable beds, sensible lighting and adequate storage space and a safe, three things which cannot always be relied upon in Italian hotels. The bathroom was more marble, with a Jacuzzi bath and all mod cons including bidet. Bathrobes and slippers made the last finishing touch. The rooms were carpeted throughout (except the bathroom) , so much more comfortable (and quieter) than the parquet or tiles so often found in the Mediterranean area.

Wi-Fi was free and worked most of the time. The only English channels on the TV were BBC World and CNN, but there was also a Sky box and remote control which I never got the hang of, so potentially more channels were available.

Breakfast was good without being in any way outstanding but this can be said of most Neapolitan hotels ( the breakfast at Parkers has certainly gone downhill since last year). Cereal choice of cornflakes, bran flakes or coco pops was a trifle disappointing. I always think a hotel of this standing should at least have muesli. The scrambled eggs were very good, and the bacon looked appetising too. There was the usual selection of bread, cheese, cold meat, fruit and yoghourt, and the vast array of cakes which the Italians consume so avidly at breakfast time. Coffee comes in your own pot, so much nicer than one cup at a time or having to get up to go to a machine. The tables are generously spaced too, a commendable rarity these days.

Add in the location which is as good as you are going to get, and this has to be a hotel to consider for future visits to this fascinating city.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Akathistos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed October 3, 2013

We just spent a week at the Santa Lucia. It is in a brilliant location opposite the gem village by Castel dell'Ovo. The location is quiet, clean and easy to get around. The staff were helpful and the ambience attractive without being snooty like the hotels either side. Other pluses were fast elevators, good breakfasts, quiet rooms and excellent standards of cleanliness. But the hotel internet is a huge problem. You have to laboriously key in a ten digit user name and password every 24 hours and this never worked on my iBook Pro because there was no receptioin. One day I went next door to the Grand Hotel Vesuvio and their internet was fine. So please, management of Grand Hotel Santa Lucia, FIX THIS!

Room Tip: We had scaffolding on our balcony but at least we had a balcony.
See more room tips
  • Stayed September 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank FlaviaGemina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Florida
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 30, 2013

Wonderful hotel on the panoramic waterfront. Large comfortable rooms, great buffet breakfast. Right next to major taxi stand. Directly across from Castel d'Ovo. From the rooms on the higher floors, one can see Capri, Vesuvius, and Sorrento. About a five minute walk to the Piazza.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MSB33702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ormskirk, United Kingdom
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed September 29, 2013

This hotel is in THE best spot in Naples with fantastic views over the bay, restaurants galore and lovely promenades!
My husband and I spent 5 nights here and can honestly say it is perhaps the best hotel we have stayed in and we have done a lot of travelling.
The hotel reception staff were helpful and gracious and the restaurant breakfast service was excellent!
We WILL definitely stay here the next time we are in Naples- wouldn't dream of staying anywhere else-we love it!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lesley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rolling Hills Estates, California
Level Contributor
99 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed September 28, 2013

We stayed at this beautiful, well-located hotel for 3 nights in September. The location is right on the waterfront with nice views of the bay as well as the Egg Castle There were several good waterfront restaurants to choose from, located close to the hotel. Our room was small, probably because it was booked as part of our VBT walking tour, e.g., the bathroom was so small that we could barely turn around in it, but we glanced in other guest rooms and they were much larger. The breakfast buffet had an excellent selection of food, and the dining room was nicely appointed. The only real negative of our stay was the hotel's terrible wi-fi connection.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CaliPalosVerdes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Santa Lucia

Property: Grand Hotel Santa Lucia
Address: Via Partenope 46, 80121, Naples, Italy
Location: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#21 Luxury Hotel in Naples
#26 Business Hotel in Naples
#37 Romantic Hotel in Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Santa Lucia 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Grand Hotel Naples
Grand Santa Lucia

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