I will start by saying this company single handedly ruined the last day of our honeymoon, robbed us of our personal experience, and over $700 (which is a lot considering I’m in the military & my wife is teacher, so income isn’t great to begin with)
We felt truly disrespected, and blatantly disregarded after we paid for such a unique experience.
we booked Best of the Bay of Naples
Our tour guide didn’t have a sign, nor did they even make an attempt to look for us in the crowd. After asking all the other World Tours sign holders and being denied for 20 minutes, we approached a woman smoking and she pretended to be clueless to what we were talking about then finally she checked her phone and saw that she was our private guide.
She was extremely ill prepared, she didn’t purchase any of the ferry tickets early which resulted in us almost missing every boat. In one scenario she had us literally running for one, and my wife is pregnant.
We had 45 minutes in Capri, where she abandoned us immediately with no guidance, we had an hour in serrentos where the same thing happened again, then at Pompeii we were told we would have a private guided tour, however when we arrived she said the guide bailed and shuffled us into a group of 35 other people.
Afterwards instead of giving us a private ride to the docks, she just LEFT us with the group of 35 people on the bus to figure it out.
This tour was disorganized, and disrespectful. I even reached out multiple times with NO RESPONSE.
DO NOT WASTE YOUR TIME WITH THIS COMPANY. THEY DONT VALUE YOU, YOUR TIME, OR EVEN YOUR MONEY.