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3 - 8 of 1,260 reviews
Reviewed 3 weeks ago

Instructed that tour time was @ 8:00 am we made sure to disembark our cruise ship and be at the terminal by 7:45 am and checked in. It was so disorganized and confusing mess as hundreds of people assembled waiting for their group tours as well in the same spot. We received a World Tour sticker and was told to wait over there. Then we waited in the hot sun with no shade till after 8:30 am waiting for one more couple. Saw groups of World Tour people depart as we continued to stand waiting in the hot sun! It was very overwhelming and uncomfortable....then we were delayed waiting around, finally leaving @ 9:00 am! Made to hike to another bus parking area and dropped off by the check in person and handed off to Francisco our tour guide who then informs us that the additional entrance fee (approx 13 EUR per person) for the Pompeii ruins to skip the line not included in the our price will be collected...price has gone up to 16 EUR per person in 2019. He said 13 EUR was last year’s price! Well they need to Update their website, it’s August 2019 and no one has updated website!

Then to get in to the ruins, we had to wait another 45 minutes standing around, while Francisco went off to find his contact partner buying our skip the line tickets. Some of us went to the restrooms....be ready to pay 80 EUR to use the toilet! I didn’t have my purse with me so I had to get out of line and go back down to look for my husband to find him to go get money for the use of the lew! Our guide did not even give us a heads up! Gee thanks!

Well, that adventure took up some of the wait time...in the hot sun, as we all looked for a shady spot under the trees and the eaves of the vendors booths. Souvenir booths were all around selling the same cheap and ugly mass produced paraphernalia. With pushy hustling vendors trying to sell things. Such a tourist trap. Loss its appeal of the historical site and beauty of the culture.

However, Our tour guide was quite knowledgeable about the cultural history and gave a lot of interesting information.

Suggestion: Hydrate, hydrate, hydrate! And lots of sunscreen, sunglasses and a hat! Good walking shoes for sure! It was a furnace and a long torturous walk thru the Pompeii ruins.

Date of experience: August 2019
Thank ChandraRonK20th
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Our family of 6 adults signed up for the “Day in Pompeii and Capri” since we were on a cruise with one day in Naples. We wanted to fit both places in and this seemed like an excellent way to do it. Unfortunately we were all disappointed with the day. We met our guide at 7:35 and proceeded to wait for an hour while she rounded up other travelers from other places (hotels,etc). Then she needed to buy the tickets to the hydrofoil. We weren’t sure why that process couldn’t have been easier and why we couldn’t meet a little later (or leave earlier). We thought we were going to Pompeii first but ended up going to Capri first. The hydrofoil boat left at 8:40 and took about an hour. The guide showed us around Capri briefly and then gave instructions on where to meet. It was confusing as to what time to meet and only after a detailed conversation did we find we had a lot more flexibility and could meet near the boat. We took the boat back and then went on the 20 minute ride to Pompeii. The tour through Pompeii was about an hour and somewhat superficial. We were disappointed as we spent the vast majority of time allotted to Capri (4 hours after arriving on the isle before getting back on the boat) and 1 hour in Pompeii. We would definitely have chosen a different tour had we known the amount of wasted time waiting and spent on Capri.

Date of experience: August 2019
Thank O6467QQjoanneb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We toured today with Massimo Lorenzo as our driver and guide for a driving tour from Naples to the Amalfi Coast. Massimo was an excellent driver and a humorous guide. He was very knowledgeable about Naples and the Amalfi Coast. Once we arrived at Pompeii we joined up with Francesco who was fantastic and again very knowledgeable about Pompeii and we enjoyed every minute of this tour. We were lucky enough to be part of a small group tour and in this instance there were only four of us so we got specialised treatment and easy access to the guides.

Thanks again Massimo and Francesco for a great day.

David & Karen Wright

Date of experience: August 2019
Thank kadMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Excellent experience! Very awesome driver Gennaro and tour guide Marco. Thank you so much for the wonderful day. Highly recommend!!.

Date of experience: August 2019
Thank Pisatimax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Massimo was fantastic he drove us from Mediterraneo Hotel Naples to Castle Franco in Miscano. We ended up meeting several family and cousins we had no idea where there from USA. Fabulous day thank you Massimo a real pro

Date of experience: August 2019
Thank Colwvr46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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