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Reviewed September 8, 2019

The view from this hotel is amazing.

Only issue is the restaurant food was poor.

Due to distance from the sea front it’s a long walk if you’ve been exploring all day. Leaving your options very limited up there.

We found small portions, came out cold and paid for the steak one night that was just fat and gristle. Noticed also staff were less friendly in the evening. In the morning and at breakfast they were a lot friendlier.

The room was cleaned well each day. No complaints from this side of things. Hotel overall was nicely presented. If your looking for a quiet place to stay with a nice view, then this is a great option. Just be prepared to walk or use taxis often.

Date of stay: August 2019
Trip type: Traveled as a couple
2  Thank andrewdna
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BW Paradiso N, Responsabile relazioni con la clientela at BW Signature Collection Hotel Paradiso, responded to this reviewResponded September 11, 2019

Dear Sirs,

we're sorry about this restaurant proble, we hope to have a second opportrunity to show you our best.

Don't hesitate to contact us, if you'll be here in Naples next time.

Kind Regards,

Hotel Paradiso Napoli, BW Signature Collection
Front desk agent
Marcia Ferrara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2019

Stayed at this Hotel for 7 nights and I can't fault it for anything.
The Reception staff were very helpful.
The Restaurant staff were top class.
Alessandro was amazing. Geraldo,Daniel at al. Fantastic service. Comfy room. Great food.
The view was to die for. Paradiso it certainly was. Panoramic views of Mt Vesuvius and Naples day or night.
I highly recommend this Hotel.

Date of stay: September 2019
Trip type: Traveled with family
Thank Karen W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BW Paradiso N, Responsabile relazioni con la clientela at BW Signature Collection Hotel Paradiso, responded to this reviewResponded September 11, 2019

Dear Mrs Karen,

we're glad to read your positive feedback, after your stay here at the Best Westen Hotel.
Thank you to the special mentions, we are going to tell our collegues.

Hope to see you for your future holidays in Naples,

Kind Regards

Hotel Paradiso BW Signature Collection di Napoli
Front Desk Agent
Marcia Ferrara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2019

Level 3 or 4 sea view rooms will take your breath away, as will dining or sipping an aperitif on the roof garden.
Rooms are clean and comfortable with good wifi if somewhat Bijou.
Breakfast could be improved but you wont go hungry
Only downside is Hotel is out of the city a ways

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank Ian B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BW Paradiso N, Responsabile relazioni con la clientela at BW Signature Collection Hotel Paradiso, responded to this reviewResponded September 4, 2019

Dear Ian,

Thank you for your review, we will considerate your breakfast's thought.

We remind you that our Hotel is situated in a residential aerea, but the city centre is easy to reach by taxi or by public transportation.

Kind Regards.
Booking Office
Marcia Ferrara

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Reviewed August 31, 2019

I have stayed in Hotel Paradiso for 4 nights, and it was absolutely amazing, from the beautiful view accross the port and Mount Vesuvius, to the absolutely amazing staff. And I cannot emphasize enough how helpful, friendly and professional they are! I recommend this hotel thoroughly, again the staff is absolutely great! Rooms very clean, easy to get around from here , will definitely not going anywhere else if I come back to Naples Absolutely beautiful!

Date of stay: August 2019
Trip type: Traveled solo
2  Thank mirelap726
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BW Paradiso N, Responsabile relazioni con la clientela at BW Signature Collection Hotel Paradiso, responded to this reviewResponded September 4, 2019

Dear Mirela,

Thank you for this special review. We're happy you had a great time here, it is our goal.

Do not hesitate to conctat us for your next time in Naples.

Kind Regards
Best Western Hotel Paradiso
Booking Office
Marcia Ferrara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2019

This hotel is a gem, it has spectacular, unobstructed views of the Vesuvius and the Gulf of Naples. Tonight we watche the moon rise over the majestic Vesuvius while we had dinner on the terrace.
The staff is professional, knowledgeable, and helpful. I can’t say enough about Alessandro and the concierge Domenico, who made it possible to stay here over the past few days. Their professionalism, courteous manners and genuine willingness to be of help has made our vacation in Naples a memorable experience. Thank you!

Date of stay: August 2019
Trip type: Traveled as a couple
1  Thank carmelinadge
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BW Paradiso N, Responsabile relazioni con la clientela at BW Signature Collection Hotel Paradiso, responded to this reviewResponded September 4, 2019

Dear Guest,

thank you for your positive feedback. We are glad to have satisfied all your expectations.

We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of Golfo di Napoli.

Best regards

BEST WESTERN Hotel Paradiso
Booking Office
Marcia Ferrara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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