We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
$95
View deal
Hotels.com
$101
View deal
Trip.com
$92
View deal
Free cancellation until 12/11/21
Expedia.com$101
Priceline$106
travelup.com$144
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (1,754)
Filter reviews
1,754 results
Traveler rating
876
494
225
99
60
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
876
494
225
99
60
Show reviews that mention
All reviews restaurant staff sea view room amazing hotel downtown naples taxi gulf francesco
Selected filters
Filter
Updating list...
33 - 38 of 1,754 reviews
Reviewed August 13, 2019 via mobile

The staff and the views are great. We had the buffet breakfast which was good. Compared the what we’re used to in North America, there wasn’t much verity, but I think that’s common in Italy. The supper we had was also very good at the restaurant and staff was superb! The rooms were nice, we had a family suit with views on the ocean which was gorgeous. A few complaints I do have is that one of the rooms smelled like smoke. It clearly says non smoking but people smoked in that room and my kids and I hated the smell, it was imbedded in everything. We were located right under the bar, which was crazy loud until the wee hours of the morning. And lastly, the beds were not comfortable at all. Everything was hard, from the mattress to the pillows.

Date of stay: July 2019
Trip type: Traveled with family
1  Thank Vanessa W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BW Paradiso N, Responsabile relazioni con la clientela at BW Signature Collection Hotel Paradiso, responded to this reviewResponded September 4, 2019

Dear Vanessa,

thank you to spent your time to share with the TripAdvisor's community your .
We remind you that all our rooms are "no smoking", so we are really sorry about that.

In any case, we hope you had a great ine here in Naples, and we hope to see you soon here at the Best Western Paradiso Hotel.

Kind Regards

Booking Office
Marcia Ferrara

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2019 via mobile

Amazing stay at this hotel. Especially a special thanks to Mr. Dominic working at the reception for the professional and good service. Also nice clean rooms, with a nice view and location. Comfortable bed.

Date of stay: August 2019
Trip type: Traveled as a couple
1  Thank Lona A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BW Paradiso N, Responsabile relazioni con la clientela at BW Signature Collection Hotel Paradiso, responded to this reviewResponded September 4, 2019

Dear Lona,

we're happy to read this review. We are going to tell to Domenico, your special thought.

Thanks and we hope to have you here for your next stayed.

Kind Regards

Marcia Ferrara
Booking Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2019 via mobile

My holiday has not finished yet but I have such good comments about the staff at this hotel.. Salvatore.. Francesco.. Alessandro... Their friendly nature and passion to make you happy is second to none.. They made us feel special.. Plus the breakfast is so healthy and delicious.. Ugo and his team at reception are so helpful and friendly and funny... I can't say a bad word about them.
Thank you
Grazie.. X
Liam mann

Date of stay: August 2019
Trip type: Traveled with family
4  Thank Savtrav2
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2019

this hotel is fantastic. we had a room on top floor so had the best views. all the staff are amazing and so friendly and helpful. they really made us feel at home and welcome. i;ve been home 24 hours and miss it already. can't wait to go back. special shout outs to alessandro (makes the best coffees i've ever had), francesco,danilo (very attentive waiters) marcia and angelo on front desk. (and others whose names i don't recall)happy to give advice and help book trips etc. i forgot to pack a few things (hairbrush etc) and went shopping for bits on first day, if i'd read the guest guidebook first i would have realised that they could provide everything i needed (including painkillers after a night of too much limoncello)

Room tip: ask for a room on top floor to maximise the views over bay and vesuvious
Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Service
2  Thank Kirsti E
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BW Paradiso N, Responsabile relazioni con la clientela at BW Signature Collection Hotel Paradiso, responded to this reviewResponded July 28, 2019

Dear Client,

We are very glad and proud of reading your positive review, so first of all I would like to thank you for Your review on Tripadvisor and good advices for nex costumers

Hope to welcome You bach at the Hotel Paradiso very soon!!
Kind Regards.

Hotel Paradiso BW Signature Collection di Napoli
Front Desk Agent
Angelo De Carlo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2019 via mobile

Naples is a unique place and not the most glamorous. This hotel is the perfect location to see Naples. The service was amazing, the hotel facilities were wonderful and the garden roof terrace provided breathtaking views of Naples. We only stayed one night in Naples as a stop over and we really loved the hotel. It has a great balcony with lovely views. We were luck enough to have this on the third level of the hotel. I am guessing not all rooms have this view so I can comment on that. The room was small but the tv was big and the bed was comfortable.

Date of stay: July 2019
1  Thank Christina D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BW Paradiso N, Responsabile relazioni con la clientela at BW Signature Collection Hotel Paradiso, responded to this reviewResponded July 28, 2019

Dear kind guest,

Thank you so much for your sharing your recent and excellent experience at Best Western Hotel Paridiso in Naples.

we really appreciated all your kind details for each service offered and for our location

we are glad that our property fully met your expectations!

Again, thanks for being a Loyal guest for your next stay in Naples, we look forward to welcoming you back,

Kindest Regards.

Hotel Paradiso BW Signature Collection di Napoli
Front Desk Agent
Angelo De Carlo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews