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“K & M Green” 4 of 5 stars
Review of Hotel San Germano

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Hotel San Germano
Ranked #131 of 188 Hotels in Naples
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“K & M Green”
4 of 5 stars Reviewed August 3, 2014

Nice hotel, but in the wrong place. The city is dirty and covered in graffiti and my wife at times felt intimidated on the walk to and from the metro station of Bagnoli. The hotel, however, was a haven.
We were booked for B&B for one week in July 2014. The hotel is nice with very helpful, polite staff whom, you feel at times, can't do enough for you. The room was clean and changed daily - big plus as the weather was hot!
The only down with the hotel itself was that the pool was out of commission and my wife had asked me specifically to book a hotel with an outdoor pool, but that's life.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Service
Helpful?
Thank Martin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
giovanni v, General Manager at Hotel San Germano, responded to this review, August 5, 2014
Dear Guest
We apologize for any inconvenience. We would like to invite you again at our hotel for a experience better and offer you a special rate for your stay

We remain at your disposal for any need and wish you a happy summer

Giovanni Vannella
GM Best Western
Hotel San Germano Napoli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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213 reviews from our community

Traveler rating
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    52
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    44
    29
See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Arezzo, Italy
Level Contributor
442 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
4 of 5 stars Reviewed July 28, 2014 via mobile

Very friendly staff and check in . We stayed only 1 night as a stop over to our way to Puglia. Hotel pet friendly , imperative for us having 4 small dogs. We arrived rather late at 23.00 but no problem at all . Good size room with a balcony and very comfortable bed ! Breakfast until 10 and plenty enough to eat bit sweet and savoury ! We surely go back when passing through Napoli

Stayed July 2014
Helpful?
Thank paolok66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
giovanni v, Manager at Hotel San Germano, responded to this review, August 5, 2014
Dear guest, we remember with affection your dogs and we want that they are happy in our hotels.The next time ask us everything you need to eat and sleep for them ,with Best Western,they are welcome!

Best Regards
Giovanni Vannella
Direttore
Best Western Hotel san Germano
Napoli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 25, 2014

Hotel is far from down town , area is not nice on a highway .
Staff are friendly breakfast poor and rooms are ok
Recommended for travellers going to the oltremare exhibition who is 10 minutes walking
I did not pay as I was invited but I guess the price was very cheap

  • Stayed April 2014, traveled on business
    • 3 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank karim_kamel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
giovanni v, General Manager at Hotel San Germano, responded to this review, April 28, 2014
Dear guest,
thanks for your comment.

We hope to see you again in our hotel and for every need, I and my staff are at your disposal.

Best regards
Gm Giovanni Vannella
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newmarket, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 26, 2013

Stayed in Naples September 26 to 28th 2013 at Best Western San Germano. Hotel was excellent but the area the hotel was in was unsafe and dirty. The staff were helpful and friendly. Dinner very good at hotel with singer and piano player. Breakfasts were very good. Paid extra for a meal outside of hotel but not worth paying extra for. Went from hotel by tour bus and hydrofoil to capri for the day. Don't miss going there on your tour. Next day on to Pompeii for the day, then onto Rome.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank LDEast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed October 15, 2013 via mobile

Not gonna lie, I could barely sleep because this place was so sketchy! We arrived very late at night after driving in from Florence. The area of town is very unsafe and there was a prostitute working the entrance. The rooms were tiny and smelled awful. The bathroom was surprising clean but I didn't stay long enough to see any more. Left as early as possible because it was so gross. I promised my husband that I would add the note that the front desk guy was very nice. However, as a travel agent, I would never rec this property. Which is a shame because the BW in Viareggio was so amazing!

  • Stayed October 2013
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank Vysed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Naples hotels

Vadodara, India
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed September 30, 2013

If you ever get a hotel in Italy with helpful and friendly people it is this Best Western San Germano in Naples. They are ofcourse blundering people but quick to act & correction. We opened room allotted to us to find a guest already in. With apologies matter corrected. TV not working - just one complaint and behold changed. Other minor hick-ups like this immly. attended. Hotel provided tea/coffee maker with tea, coffee, sugar milk etc. immly. upon request although I was carrying my own tea, sugar & milk and hence asked for only machine.
Location is good. Food quality very good.

Room Tip: Take room on 5th flr. on the left side when facing the hotel entrance at ground.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Sudheer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
1 review
5 of 5 stars Reviewed September 10, 2013

Excellent hotel. The room was always perfectly cleaned in the morning, replenished mini-bar. I want to estimate one person Anna from the 4th floor (very kind a big professional in her sphere) Diverse cuisine (international breakfast) Hot snutelloy croissants, coffee is prepared especially for you. Each is treated as a special guest. You can also dine at the hotel. Retsepshon always answers all questions and tries to respond quickly to any requests. I recommend for everybody

  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Veronika U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel San Germano

Property: Hotel San Germano
Address: Via Antonio Beccadelli 41, 80125, Naples, Italy (Formerly BEST WESTERN San Germano)
Location: Italy > Campania > Province of Naples > Naples > Bagnoli
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#58 Luxury Hotel in Naples
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel San Germano 4*
Number of rooms: 105
Reservation Options:
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Also Known As:
Best Western San Germano Hotel Naples
Best Western Hotel Naples
Naples Best Western
Best Western Naples

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