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“We extended our stay due to the excellent service and wonderful stay at this hotel”

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Grand Hotel Parker's
Ranked #28 of 186 Hotels in Naples
Certificate of Excellence
perth
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“We extended our stay due to the excellent service and wonderful stay at this hotel”
Reviewed February 10, 2013

We are members of small luxury hotels and did our booking through SLH and on arriving in Naples on a cold wet night it was lovely to come in to a very special warm welcome by the staff. We had an excellent rate, Guiseppe was very helpful with organizing a special tour for a special celebration and dinner for us, the restaurant, food and service was excellent and the view from the restaurant and our room was amazing. The staff was so helpful and friendly we decided instead of traveling and staying south we would take a tour and extend our stay making the Grand Hotel Parker's our base. Absolutely wonderful, many thanks to the staff of this wonderful hotel, it was what we expected and more of a small luxury hotel a real credit to you all. Brian and Elizabeth L.

Room Tip: We did our booking through SLH
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  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
Thank osborneperth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah M, Public Relations Manager at Grand Hotel Parker's, responded to this review, February 11, 2013
Dear Osbornepeth on behalf of the whole team, we would like to thank you for having chosen the Grand Hotel Parker’s for your recent stay here in Naples.
We are really thankful to you for having spent same time in sharing your comments and valuable suggestion on the web.
It’s real pleasure to read your compliments, and your lovely stay with us.
Hopefully other SLH Travellers will take your message as a great example, and stay more days in Naples instead of going directly to the Amalfi Coast or to the Islands. In fact, Grand Hotel Parker’s offers you a 5 star services with a special welcome and a personalized service to every guest, from Naples you can discover all the Region making day trip around the archaeological sites, Capri, Ischia islands, Amalfi Coast…
Our concierge desk are very well-known for their knowledge about the best daily excursions in Naples and surroundings.
We really hope to see you one again here at the Parker’s to make sure that your stay will be consistently memorable and if so, please get in touch with us directly and we will fell honoured to welcome you personally upon arrival.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
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  • Value
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English first
Naples, Italy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 10, 2013

Sensational view of Naples, Vesuvius and the bay from our room on that side of hotel (rooms at back of hotel face a wall). But an open window, finds your room filling very quickly with diesel fumes and noise of never ending traffic below. Warm welcome from helpful staff. This hotel has seen better days..parts of it remain grand, like the foyer, but it declines rapidly as soon as you enter the lifts (which smelt of urine).Corridors are scuffed and marked and decor looks very tired.Corridors smelt of public toilets that have been smoked in. Fixtures and fittings in rooms were old and some broken - bedside lamp shade fell off. Beds are old and creak at slightest movement and mattress had sunken hollow in middle. As we had requested a 5 star hotel, as seasoned travellers, we know that this hotel does not deserve it's current 5 star rating. Photographs can be very deceptive.

Room Tip: Best views from front of hotel rooms
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  • Stayed January 2013, traveled with family
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Helpful?
1 Thank ruth s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah M, Public Relations Manager at Grand Hotel Parker's, responded to this review, January 10, 2013
Dear guest, on behalf of the whole team, we would like to thank you for having chosen the Grand Hotel Parker’s for your recent stay here in Naples.
We are really thankful to you for having spent some time in sharing your comments and valuable suggestion on the web.
We will make sure that we work on your comments and we will share your negative arguments with the whole team to make sure that some specific points don’t happen anymore.
We wish you an Happy New Year!
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 10, 2013

You can see how this hotel was once 5 stars. But i say once, its not anymore. From the minute we walked into the lifts they smelt like public toilets. In our rooms, the bed length is too small. The aircon does not work. The beds make the WORST creaking sounds whenever you roll around at night, without earplugs i could not have slept. Then they pressured us to leave and check out, despite very few people staying here (or arriving)

On the positive, the staff seemed nice. The hotel roof has a great view of Naples, Vesuvius to the left and the sea. The gym is decent for a hotel. Internet is fast.

Room Tip: Get one with a view of the sea. Its worth it.
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  • Stayed January 2013, traveled with family
    • Value
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Helpful?
1 Thank Josh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah M, Public Relations Manager at Grand Hotel Parker's, responded to this review, January 23, 2013
Dear Josh S, We are deeply sorry you were not able to experience our property at its best but ones again we will take in to deep consideration your tips in the upcoming future. We are proud of having recently received by Trip Advisor itself a proof of excellence for our service and commitment to our beloved gusts. This time with you unfortunately we didn’t walk the extra mile you expected from us but most of the times we succeed in that.
Please do not hesitate to contact us directly if you would like to share your experience with us.
Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 12, 2012

We got a good rate on the net. The hotel is neo-classic style. Service is excellent (true smiles that only expect a pleasant stay for the guest).
Location is twofolded: excellent views to enjoy with a wonderful breakfast, and a long way walking to the must visit places.
Would repeat!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rafael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah M, Public Relations Manager at Grand Hotel Parker's, responded to this review, December 14, 2012
Dear Rafael A, we would like to thank you for having taken some time to share your great experience at the Grand Hotel Parker’s.
As you said the location offers a DREAM view overlooking the Bay of Naples, a real postcard with in front of you Capri island! And the best spot to enjoy your breakfast in the morning from the restaurant located on the roof top.
The staff at the reception will always greet you our guests with a big smile and be at your attention for any kind of request.
You can reach in 5 minutes walking distances the Deluxe shopping streets and the main monuments.
We look forward to welcoming you again in Naples.
Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 11, 2012

We spent a couple of nights in this hotel, having decided on a long weekend to explore Naples. It is situated up the hill from the sea front with a splendid view of Vesuvius from the restaurant and from our room too.
It was clean and tidy - but not immaculate as this is a hotel that has had some use. However, the odd bump and scrape on the woodwork or paintwork didn't detract from our experience.
The breakfast was great. An extensive buffet that should satisfy anyone but those expecting a traditional British breakfast. Lots of lovely hams and cheeses with super crunchy bread for me. Yoghurt, fruit and little cakey things for others.
The bathroom was marble lined and well appointed. The bath, loo and bidet were separated from the double basins, so one could clean teeth and do makeup while the other took a shower.
Service was helpful and friendly - but we travelled out of season, so maybe the staff had more time to help. It could be a different matter during the high season.
It's a way out of the centre but walkable for those with the enthusiasm to map read. Otherwise, a €15 cab fare to the centre of the city. It's worth checking that the meter is on or that you have agreed the fare in advance.
We'd certainly look to stay there on our next trip to Naples.

Room Tip: Ask for a room at the front of the hotel with balcony and a view of the bay.
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  • Stayed December 2012, traveled with friends
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Helpful?
Thank BridgetG1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah M, Public Relations Manager at Grand Hotel Parker's, responded to this review, December 12, 2012
Dear BridgetG1957, on behalf of the whole team, we would like to thank you for having chosen the Grand Hotel Parker’s for your recent stay here in Naples.
We are glad to read that you had a wonderful stay with us and you enjoyed our services.
The Hotel is represents a traditional Neapolitan Palace of Naples, thhe charm, the sensations, the landscape, the flavors of Naples - everything is in the elegance and signature five-star service of the Grand Hotel Parker's. The precious furnishings, the elegance of marble and glass, the spectacular roof garden that offers a unique experience starting from the morning breakfast. Then living unique sensations in the largest historic centre of Europe and Unesco World Heritage site. Up to hiking in the most desired tourist locations from all over the world: the islands of Capri, Ischia and Procida, the Phlegraean Fields, Sorrento, the Amalfi coast and Pompeii.
We confirm that our Deluxe rooms are ideal for a nice and romantic stay overlooking the Bay of Naples, these rooms can be connected, and fit a family up to 6 persons.
We really hope to see you one again here at the Parker’s to make sure that your stay will be consistently memorable and if so, please get in touch with us directly and we will fell honoured to welcome you personally upon arrival.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
92 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed December 9, 2012

3 nights, in a room facing the sea. Large room, nice bathroom. Little bit dark traces around air con and aeration exits in the room, but who cares. Double glass window usefull as downstair trafic can be quite noisy. 10mn walk to metro, 5 mn to good pizzeria and 10mn to lively shopping area. Excellent breakfast with a large choice, in the restaurant with a great view.especially during low season discounted room. Very helpful smiling staff at the reception, professional service at breakfast. We will come back.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Christophe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah M, Public Relations Manager at Grand Hotel Parker's, responded to this review, December 10, 2012
Dear guest, on behalf of the whole team, we would like to thank you for having chosen the Grand Hotel Parker’s for your recent stay here in Naples.
We are really thankful to you for having spent some time in sharing your comments and valuable suggestion on the web.
We are glad to read that you enjoyed our splendid Deluxe sea rooms, overlooking the bay of Naples, these rooms are cosy, very bright and they can be also connected rooms for family from 4 to 6 persons.
Our George’s restaurant offers one of the best spot of the City to start your day, having breakfast on the terrace and enjoying the breathtaking view on Capri island… where you can also taste a large buffet breakfast…
We really hope to see you one again here at the Parker’s to make sure that your stay will be consistently memorable and if so, please get in touch with us directly and we will fell honoured to welcome you personally upon arrival.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 21, 2012

I truly enjoyed my stay at the Parker's.
I had a red wine bottle in my room, with some local pastries that I really like. Conciergerie is perfect, and they really take care of you.
Restaurant is great, and the view is breathless!
My fav in Naples!

Room Tip: ask the rooms with a view!
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  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VeraBenini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah M, Public Relations Manager at Grand Hotel Parker's, responded to this review, November 23, 2012
Dear VeraBenini, we would like to thank you for having chosen the Grand Hotel Parker’s for your recent stay here in Naples ,and for your compliments.
We are glad to read that you really appreciated our Five Star Hospitality service…
We want to make sure that all our guests have a memorable stay with us, thank you to our staff and our services.
Thank you again for sharing your favourite Hotel in Naples on TA!
We really hope to see you one again here at the Parker’s to make sure that your stay will be consistently memorable and if so, please get in touch with us directly and we will fell honoured to welcome you personally upon arrival.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Parker's

Property: Grand Hotel Parker's
Address: Corso Vittorio Emanuele 135, 80121, Naples, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Naples
#17 Romantic Hotel in Naples
#18 Luxury Hotel in Naples
#18 Family Hotel in Naples
#23 Business Hotel in Naples
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Parker's 5*
Number of rooms: 82
Official Description (provided by the hotel):
Stately 5-story Hotel situated in an elevated position overlooking the gulf. ... more   less 
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Also Known As:
Grand Hotel Naples

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