This is my third trip to Naples this year so I thought I'd treat myself and my son to this beautiful hotel.
It's a serious grand dame of Naples - the photos near the elevator show Alfred Hitchcock, Clark Gable, Henry Kissinger, Sophia Loren and other assorted celebrities who have stayed over the years. The front bar has beautiful chandeliers and is very grand - as are the hotel common areas - the staircase is gorgeous and just makes you want to sweep down in a designer ballgown. The staff at check in were gracious and very professional.
You cannot fault the location - our bay front rooms overlooked the sweeping arc of the Bay of Naples and the street is closed to all traffic so it was quiet. Good restaurants are nearby, the room was large and it appears recently renovated.
However, they make you pay for Wifi which I find unacceptable, considering this was the only place in our whole three week stay that charged us for this service. Even the tiny B&B where we stayed in Positano for 85 euros per night had free wifi. You also have to pay for television (MTV and so on) which is also unacceptable. I won't even go into the mini bar charges which were the highest I have ever seen - anywhere - (and I'm from Australia where they are astronomical). You also have to pay for the pool and the gym - seriously???? Also not acceptable for a hotel of this calibre.
However - the pluses. The breakfast was unbelievably good - they even had champagne - wow, what a treat. They had eggs, sausages, bacon, mushrooms, baked beans, heaps of fruit and of course those wonderful Neapolitan pastries - sfogliatelle. They also made fantastic coffees to order - as I would expect being Naples - but sometimes hotel coffee can be hit and miss.
The rooms were large, comfortable and recently renovated with the most gorgeous bathroom I've seen in ages - all marble, separate shower with enormous shower rose and some lovely toiletries. Very impressive.
Stay for the views and the grandeur - but expect to pay for everything else.
- Official Description (provided by the hotel):
- The Eurostars Hotel Excelsior is located close to Castel dell'Ovo, with spectacular panoramic views of Vesuvius, the Gulf of Naples and the paradise islands of Ischia and Capri. Every space of this classic building is elegantly decorated, with Murano crystal lamps, Carrara marbles, fabrics and silk coverings. The Eurostars Hotel Excelsior offers beautiful and luxurious event rooms with views of Vesuvius and the Gulf, with large, stylish windows and refined decor. The hotel has 109 luxury rooms and 14 suites of different categories with an elegant interior design and the best services. Here you will also find the excellent Ristorante La Terrazza, located in the roof garden on the last floor of the hotel, offering high quality Mediterranean cuisine and stunning views of the Bay of Naples. ... more less
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- Also Known As:
- Excelsior Hotel Naples