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“Nice hotel: "old world charm"”

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Eurostars Hotel Excelsior
Ranked #17 of 185 Hotels in Naples
Certificate of Excellence
Reviewed May 29, 2012

We stayed here for three nights in April. Lovely classic decorated room with view on the harbor and fort. Breakfast is very good. Unfortunately because of the weather we couldn't have breakfast on the roof terrace. From the hotel you can walk to all highlights of Naples. Don’t miss the Museo Archelogico!!!!
Restaurant tip on walking distance: ristorante marcos, its al local restaurant with great food & atmosphere & service!!!!!

  • Stayed: April 2012, traveled with friends
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Thank AdeHaan71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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470 - 476 of 1,272 reviews

Reviewed May 28, 2012

I stayed here three nights for business. The room was very nice; great shower. The bartender was excellent and they had great snacks. Breakfast service was efficient and the food was hot. A grand hotel. The only complaint I have is that they charged quite a bit for WiFi and the connection in the room was very poor.

  • Stayed: May 2012, traveled on business
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Thank dheckman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2012

After reading some of the reviews of hotels in Naples i was starting to wonder if there was anywhere worth staying or anywhere that offered a consistent level of service. The Excelsior is what you'd expect, a top quality hotel with charming, helpful staff, amazing tranquil views which can be enjoyed from some rooms and at breakfast which is held on 7th floor when the weather is nice.

The local road, Via Partenope, is currently free of traffic. We were told this is a trial underway. It makes it quiet and very pleasant to walk, cycle, rollerblade along.

Room Tip: If you do not select a seaview room you may end up looking at a building!
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  • Stayed: May 2012, traveled with family
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2  Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2012

Great hotel overlooking Fort, takes you back in time to the grand movie star times, great staff upgraded to a corner suite, totally luxurious loved it

  • Stayed: May 2012, traveled as a couple
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1  Thank crowgirlsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2012

pros:
excellent location
grand, historic building
lovely room with balcony
charming bar and bartender

cons:
none!

  • Stayed: April 2012, traveled as a couple
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1  Thank mdrileynyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2012

Excellent levels of service and incredibly good value. Everything was in good condition. Great roof-top bar. Great restaurant (La Terrazza) overlooking the marina.

The hotel is away from the main sites but it does provide a great oasis of (relative) peace to return to to relax and re-charge.

Ottimo!!

  • Stayed: September 2011, traveled as a couple
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Thank 2GentleTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2012

It happen to stay at the hotel Excelsior, never again.
I stayed for 5 nights and even if the room was prepaid through an agency and i showed the voucher at the arrival, the girl at the desk Oriane didn't care at all and charged my credit card for an amount of over 1000 euros!!!
When i realize it, and i asked for an explanation... with her bad attitude she said that they would cancel it after a week or so!!!! she didn't even apologize.
After a while the Manager approached me and he said that was a mistake and that he was really sorry, and that he would try to refund me as soon as he could after the check out.
Credit Card Danger at the Excelsior.

  • Stayed: May 2012, traveled with friends
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4  Thank karen k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eurostars Hotel Excelsior

Address: Via Partenope 48 | Lungomare Caracciolo, 80121, Naples, Italy (Formerly Hotel Excelsior)
Location: Italy > Campania > Province of Naples > Naples > San Ferdinando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#10 Luxury Hotel in Naples
#10 Business Hotel in Naples
#15 Romantic Hotel in Naples
Price Range: $121 - $441 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eurostars Hotel Excelsior 4*
Number of rooms: 101
Official Description (provided by the hotel):
The Eurostars Hotel Excelsior is located close to Castel dell'Ovo, with spectacular panoramic views of Vesuvius, the Gulf of Naples and the paradise islands of Ischia and Capri. Every space of this classic building is elegantly decorated, with Murano crystal lamps, Carrara marbles, fabrics and silk coverings. The Eurostars Hotel Excelsior offers beautiful and luxurious event rooms with views of Vesuvius and the Gulf, with large, stylish windows and refined decor. The hotel has 109 luxury rooms and 14 suites of different categories with an elegant interior design and the best services. Here you will also find the excellent Ristorante La Terrazza, located in the roof garden on the last floor of the hotel, offering high quality Mediterranean cuisine and stunning views of the Bay of Naples. ... more   less 
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Also Known As:
Excelsior Hotel Naples

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