The Excelsior is an excellent hotel, with great service in a wonderful location.
I am a Starwood platinum member and was therefore upgraded to a junior suite. The check in was smooth and quick and the receptionist came up with us to show us the room. Although it was on the first floor, we had little noise from the street. Room was nice, clean and airy. View was very nice unto the sea and the Castel dell'Ovo. Washroom was comfortable and fairly big. The only problem there was inconsistent hot water supply.
The internet service offered free of charge to platinum members is not great. Wifi reception was inconsistent and you constantly have to log in again after shutting down the computer. It seems however this is pretty constant in Italy.
Breakfast was included and served on the seventh floor terrace with view over the bay and the Castel. Offerings were varied and very good.
Staff in the hotel were all very helpful for information about the city and the area around Naples. Service was quick, efficient and polite.
Location of the hotel is great; it is within minutes of Imperial Naples and old Naples and very close to the port where boats can be boarded for Capri or Ischia. The area, particularly via Partenope along the sea, is safe and has plenty of decent restaurants. All in all, we enjoyed our stay and I would happily visit again.
- Official Description (provided by the hotel):
- The Eurostars Hotel Excelsior is located close to Castel dell'Ovo, with spectacular panoramic views of Vesuvius, the Gulf of Naples and the paradise islands of Ischia and Capri. Every space of this classic building is elegantly decorated, with Murano crystal lamps, Carrara marbles, fabrics and silk coverings. The Eurostars Hotel Excelsior offers beautiful and luxurious event rooms with views of Vesuvius and the Gulf, with large, stylish windows and refined decor. The hotel has 109 luxury rooms and 14 suites of different categories with an elegant interior design and the best services. Here you will also find the excellent Ristorante La Terrazza, located in the roof garden on the last floor of the hotel, offering high quality Mediterranean cuisine and stunning views of the Bay of Naples. ... more less
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- Also Known As:
- Excelsior Hotel Naples